bookmarks are gone, can not even do a history clean

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Question Details
Product: Firefox

Topic: Bookmarks and tabs
System Details:

Windows 8.1

Firefox 57.0

More system details

Additional System Details

Installed Plug-ins

Shockwave Flash 26.0 r0

Application

Firefox 57.0

User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

Support URL: https://support.mozilla.org/1/firefox/57.0/WINNT/en-US/

Extensions

Kaspersky Protection 5.0.141.16d-20171004092029 (light_plugin_F6F079488B53499DB99380A7E11A93F6@kaspersky.com)

Javascript

incrementalGCEnabled: True

Graphics

adapterDescription: AMD Radeon HD 8400

adapterDescription2:

adapterDeviceID: 0x9830

adapterDeviceID2:

adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64

adapterDrivers2:

adapterRAM: 512

adapterRAM2:

adapterSubsysID: 00000000

adapterSubsysID2:

adapterVendorID: 0x1002

adapterVendorID2:

crashGuards: []

direct2DEnabled: True

directWriteEnabled: True

directWriteVersion: 6.3.9600.18696

driverDate: 4-22-2014

driverDate2:

driverVersion: 13.352.1004.1007

driverVersion2:

featureLog: {'fallbacks': [], 'features': [{'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'HW_COMPOSITING', 'description': 'Compositing'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'D3D11_COMPOSITING', 'description': 'Direct3D11 Compositing'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'DIRECT2D', 'description': 'Direct2D'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'D3D11_HW_ANGLE', 'description': 'Direct3D11 hardware ANGLE'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'GPU_PROCESS', 'description': 'GPU Process'}, {'status': 'unavailable', 'log': [{'status': 'opt-in', 'message': 'WebRender is an opt-in feature', 'type': 'default'}, {'status': 'unavailable', 'message': "Build doesn't include WebRender", 'type': 'runtime'}], 'name': 'WEBRENDER', 'description': 'WebRender'}, {'status': 'available', 'log': [{'status': 'available', 'type': 'default'}], 'name': 'ADVANCED_LAYERS', 'description': 'Advanced Layers'}]}

info: {'AzureContentBackend (UI Process)': 'skia', 'AzureCanvasBackend (UI Process)': 'skia', 'ApzWheelInput': 1, 'ApzDragInput': 1, 'ApzKeyboardInput': 1, 'AzureFallbackCanvasBackend (UI Process)': 'cairo', 'ApzAutoscrollInput': 1, 'AzureCanvasAccelerated': 0, 'AzureCanvasBackend': 'Direct2D 1.1', 'AzureContentBackend': 'Direct2D 1.1'}

isGPU2Active: False

numAcceleratedWindows: 1

numTotalWindows: 1

offMainThreadPaintEnabled: False

webgl1DriverExtensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object

webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture

webgl1Renderer: Google Inc. -- ANGLE (AMD Radeon HD 8400 Direct3D11 vs_5_0 ps_5_0)

webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f)

webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c035) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses

webgl2DriverExtensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object

webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc

webgl2Renderer: Google Inc. -- ANGLE (AMD Radeon HD 8400 Direct3D11 vs_5_0 ps_5_0)

webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f)

webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c035) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses

windowLayerManagerRemote: True

windowLayerManagerType: Direct3D 11

windowUsingAdvancedLayers: True

Modified Preferences

Misc

User JS: No

Accessibility: Yes
See also
Firefox 5, Bookmarks pull down size is too big, how do i resize
restore bookmarks from old computer
How do I get rid of yahoo toolbar and get back my orange firefox button in the upper left corner of screen so I can use my stuff again?
Recover lost or missing Bookmarks
Bookmarks in Firefox
Profiles - Where Firefox stores your bookmarks, passwords and other user data

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1 has this problem
3 views

usptausptr

17.11.17 19:42

I need the old way back. Even when I get off line my screen on my windows always changes. I want the old version back and my bookmarks and all the windows to open at the top of the screen. I am in trouble here.

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bookmarks are gone, can not even do a history clean