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Can no longer create routes in MapMyRun

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by brenkworth

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When I try to create a map in MapMyRun it hangs on "loading mapping tools" - I can map routes in every other browser except firefox. MapMyRun has no answer.

Windows 10, Firefox 54.0 (32-bit)

When I try to create a map in MapMyRun it hangs on "loading mapping tools" - I can map routes in every other browser except firefox. MapMyRun has no answer. Windows 10, Firefox 54.0 (32-bit)

Chosen solution

I systematically removed extensions and it appears the HTTPS Everywhere add-on was causing the problem. Thanks!

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All Replies (3)

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Hello,

Does it hang if you start Firefox in safe mode or with a new profile?

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Yes - the mapping tools load in Safe mode.

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Chosen Solution

I systematically removed extensions and it appears the HTTPS Everywhere add-on was causing the problem. Thanks!