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Why can't I set up junked mail to go straight into the trash folder?

QueenPM replied
QueenPM

Online explanations do not match my computer's Thunderbird at all! Messages get a junk mark by them but do not go straight into a trash folder, and I cannot find any way to sort this out. I am tired of deleting 30 or 40 spam messages by hand every day!

Online explanations do not match my computer's Thunderbird at all! Messages get a junk mark by them but do not go straight into a trash folder, and I cannot find any way to sort this out. I am tired of deleting 30 or 40 spam messages by hand every day!
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Chosen Solution

Maybe you're not using Windows? It does help to mention such things.

http://kb.mozillazine.org/Menu_differences_in_Windows,_Linux,_and_Mac

In Windows and Linux, alt or F10 will get you a proper menu. I have given up trying to help OSX users.

All Replies (5)

Spam messages are supposed to be moved to the 'Junk' folder.

See http://kb.mozillazine.org/Junk_Mail_Controls

I have tried to follow all of the Mozilla online help. My Thunderbird does not have tools on its toolbar. I have to right click at the top right of the screen to get anything marked tools. When I click on that tools, there is nothing that says either Options or Account Settings.

Chosen Solution

Maybe you're not using Windows? It does help to mention such things.

http://kb.mozillazine.org/Menu_differences_in_Windows,_Linux,_and_Mac

In Windows and Linux, alt or F10 will get you a proper menu. I have given up trying to help OSX users.

At the top right of the Thunderbird window, click the menu button > Options

Pushing F10 brought up the correct menu thanks!