Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lower part of browser keeps stretching downwards , how can i fix?

  • 1 reply
  • 3 have this problem
  • 8 views
  • Last reply by philipp

more options

say i open up a website , for some reason the lowest part of the page stretches vertically downward , i don`t know how else to describe it , i can see most of the upper part of the page but then from a point (which can vary, sometimes it`s lower than half-way down sometimes higher) say there`s a picture or script , it will take the last line it gets to or the last picture and then stretch it downwards to the end of the browser . i`ve never seen it before , i don`t know why it is doing it and of course i`m worried that my whole computer is going to crash , but i suspect it is actually some sort of fault in your software , (which is usually so good) , do you have any idea what i`m talking about and can it be fixed ? thanks .

say i open up a website , for some reason the lowest part of the page stretches vertically downward , i don`t know how else to describe it , i can see most of the upper part of the page but then from a point (which can vary, sometimes it`s lower than half-way down sometimes higher) say there`s a picture or script , it will take the last line it gets to or the last picture and then stretch it downwards to the end of the browser . i`ve never seen it before , i don`t know why it is doing it and of course i`m worried that my whole computer is going to crash , but i suspect it is actually some sort of fault in your software , (which is usually so good) , do you have any idea what i`m talking about and can it be fixed ? thanks .

All Replies (1)

more options

hi amaks, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

then please try if the following can solve the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named layers.allow-d3d9-fallback. double-click it and change its value to false and then restart the browser once...