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Firefox crashes

  • 3 replies
  • 1 has this problem
  • Last reply by philipp

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I have a new lenovo yoga pro 2 with windows 8. Firefox keeps crashing. I have sent in reports and included my email for response but get nothing.

Any idea? If crash reports are logged somewhere I don't know where to find them.

thanks Janet

All Replies (3)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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Here are 2 others are archived and not coming up quickly...

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thank you, janet. this looks like it may be an issue with hardware acceleration. please try updating your graphics driver - this should be the right link for your configuration:

in case this doesn't solve the issue, you could also try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).