Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have access to adobe acrobat-create pdf 2.0 on pc, but can not access on lap top.

  • 1 reply
  • 2 have this problem
  • 16 views
  • Last reply by FredMcD

more options

I would like to convert web page to a pdf file. adobe acrobat-create pdf 2.0 was perfect but I cannot access the program on my lap top. which add on should I use.

I would like to convert web page to a pdf file. adobe acrobat-create pdf 2.0 was perfect but I cannot access the program on my lap top. which add on should I use.

All Replies (1)

more options

First, start with this;

Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 15.7.20033 Adobe PDF Plug-In For Firefox and Netscape 11.0.10

Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144 Adobe Shockwave for Director Netscape plug-in, version 12.1.2.152

Having more than one version of a program may cause issues.

Flash; Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player Version 17.0.0.169
https://www.adobe.com/products/flashplayer/distribution3.html
Shockwave Director Version 12.1.7.157 http://get.adobe.com/shockwave/