Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mail Menu with Reply, Forward etc. missing.

  • 8 replies
  • 3 have this problem
  • 3 views
  • Last reply by evreade

more options

The Mail Menu for Reply, Reply All, forward, etc is missing when I want to forward an e-mail. I have checked Toolbars and Mail Menu is checked, however I cannot send messages. I have Windows 7 and am using Mozilla Thunderbird.

The Mail Menu for Reply, Reply All, forward, etc is missing when I want to forward an e-mail. I have checked Toolbars and Mail Menu is checked, however I cannot send messages. I have Windows 7 and am using Mozilla Thunderbird.

Modified by evreade

Chosen solution

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Read this answer in context 👍 0

All Replies (8)

more options

The reply button can be added to the Mail Toolbar by right clicking that toolbar and selecting Customize. Find the button you want and drag it into place on the toolbar. It is also on the header bar of the Message Pane. Pressing F8 turns that on and off.

What is keeping you from sending messages? That is a completely different window from the inbox or a message window or tab. The Send button is in the Composition (Write) window.

more options

Sorry, it is the Composition window that is missing. You can tell I am not familiar with all the terms and am learning as I go. Thanks for any help in restoring the Composition window.

more options

Click the Write button or reply to an email and a Composition window opens.

more options

This does not work. I have tried the Write button, the Forward button and the Reply button but no composition menu opens. Need another fix, it is a puzzler. Even when I hi-lite a message to delete it, no delete button appears.

Modified by evreade

more options

I am done guessing what you do or do not see. Please post a screen shot.

more options

I do not see anything.

more options

Chosen Solution

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

problem solved by "airmail"