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Firefox stops loading pages and won't close

Posted

This started to happen two days ago. I'm using Firefox 36.0.1 on my brother's laptop, always using private browsing, and things seem to work fine for 5-10 minutes. After that, the browser won't load or refresh any website at all, it just shows the spinning wheel and/or a white page, with no error messages.

After trying to close and open process again, I receive a dialog saying that Firefox is running already. I can see the process running but I can't close it with task manager. Have to reboot and manually delete the parent.lock file on my profile folder.

Once I can open it, after 5 minutes, it happens again.

What I've tried: Deleted cache, cookies and history. Disabled extensions. Disabled Javascript. Went to normal browsing. Went Into safe mode. Made a new profile. Refreshed Firefox. Uninstalled and reinstalled.

Last seemed to work, installed Adblock and managed to recover my bookmarks. Worked for 1 hour, then it happened again.

Checked for my firewall, there was an exception already. Checked my antivirus, my brother's laptop uses Avast, disabled webshield. No need to check for proxys, don't use them. Everything was working fine till two days ago.


Posting from my desktop computer. My current browser has more plugins and extensions installed. This one works fine. So I'm putting my brother's specs.

Version: 36.0.1 Extensions: only Adblock Plus and Download Helper Plugins: Shockwave Flash and Java all up-to-date. OS: Win 8 64bit Sys Specs (don't know if this is relevant): Intel I7 3,5GHz 8GB RAM

This started to happen two days ago. I'm using Firefox 36.0.1 on my brother's laptop, always using private browsing, and things seem to work fine for 5-10 minutes. After that, the browser won't load or refresh any website at all, it just shows the spinning wheel and/or a white page, with no error messages. After trying to close and open process again, I receive a dialog saying that Firefox is running already. I can see the process running but I can't close it with task manager. Have to reboot and manually delete the parent.lock file on my profile folder. Once I can open it, after 5 minutes, it happens again. What I've tried: Deleted cache, cookies and history. Disabled extensions. Disabled Javascript. Went to normal browsing. Went Into safe mode. Made a new profile. Refreshed Firefox. Uninstalled and reinstalled. Last seemed to work, installed Adblock and managed to recover my bookmarks. Worked for 1 hour, then it happened again. Checked for my firewall, there was an exception already. Checked my antivirus, my brother's laptop uses Avast, disabled webshield. No need to check for proxys, don't use them. Everything was working fine till two days ago. Posting from my desktop computer. My current browser has more plugins and extensions installed. This one works fine. So I'm putting my brother's specs. Version: 36.0.1 Extensions: only Adblock Plus and Download Helper Plugins: Shockwave Flash and Java all up-to-date. OS: Win 8 64bit Sys Specs (don't know if this is relevant): Intel I7 3,5GHz 8GB RAM

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0

More Information

Question owner

Oh, and I tried the solutions here. Firefox can't load websites but other browsers can Seems this was an issue that happened on older versions of Firefox.

Oh, and I tried the solutions here. [[Firefox can't load websites but other browsers can]] Seems this was an issue that happened on older versions of Firefox.

Question owner

Did a malware scan with MalwareBytes, found some bugs. Cleaned them up, rebooted system. Still nothing, firefox still won't load pages after 5 minutes, and won't close after.

I'm giving up here...

Did a malware scan with MalwareBytes, found some bugs. Cleaned them up, rebooted system. Still nothing, firefox still won't load pages after 5 minutes, and won't close after. I'm giving up here...
FredMcD
  • Top 10 Contributor
4259 solutions 59631 answers

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Troubleshoot Firefox issues caused by malware article.


On the sick computer; Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up. [[Troubleshoot Firefox issues caused by malware]] article. ----------------- On the sick computer; Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Then in the reply box at the bottom of this page, do a right click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.''' --------------- Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?

Question owner

I'll try with the other antispyware solutions.

Yes, going in safe mode still triggers the problem.


Here's the info, It's in spanish.



Esenciales de la aplicación


Nombre: Firefox Versión: 36.0.1 Agente de usuario: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 Ventanas multiproceso: 0/1

Informes de fallos de los últimos 3 días


ID de informe: bp-ab4ee242-57f1-4a84-baef-ca2202150308 Enviados: Hace 3 días

Todos los informes de fallos

Extensiones


Nombre: avast! Online Security Versión: 9.0.2021.112 Habilitada: false ID: wrc@avast.com

Gráficos


Descripción del adaptador: Intel(R) HD Graphics 4000 Direct2D habilitado: true DirectWrite habilitado: true (6.2.9200.16581) Drivers del adaptador: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Fecha del driver: 10-31-2013 GPU #2 Activa: false ID de dispositivo: 0x0166 ID de fabricante: 0x8086 ID de subsistema: 00000000 Procesador WebGL: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0) RAM del adaptador: Unknown Ventanas con aceleración gráfica: 1/1 Direct3D 11 (OMTC) Versión del driver: 10.18.10.3345 windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Preferencias importantes modificadas


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150305021524 browser.startup.homepage: http://www.google.com.ar/ browser.startup.homepage_override.buildID: 20150305021524 browser.startup.homepage_override.mstone: 36.0.1 dom.mozApps.used: true extensions.lastAppVersion: 36.0.1 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1425835395 media.gmp-gmpopenh264.version: 1.3 media.gmp-manager.lastCheck: 1425927833 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true places.database.lastMaintenance: 1425927834 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1425838873

Preferencias importantes bloqueadas


JavaScript


GC incremental: true

Accesibilidad


Activada: false Impedir accesibilidad: 0

Versiones de libs


NSPR Versión mínima esperada: 4.10.7 Versión en uso: 4.10.7

NSS Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC

NSSSMIME Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC

NSSSSL Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC

NSSUTIL Versión mínima esperada: 3.17.4 Versión en uso: 3.17.4

Características experimentales


I'll try with the other antispyware solutions. Yes, going in safe mode still triggers the problem. Here's the info, It's in spanish. --------------------------- Esenciales de la aplicación --------------------------- Nombre: Firefox Versión: 36.0.1 Agente de usuario: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 Ventanas multiproceso: 0/1 Informes de fallos de los últimos 3 días ---------------------------------------- ID de informe: bp-ab4ee242-57f1-4a84-baef-ca2202150308 Enviados: Hace 3 días Todos los informes de fallos Extensiones ----------- Nombre: avast! Online Security Versión: 9.0.2021.112 Habilitada: false ID: wrc@avast.com Gráficos -------- Descripción del adaptador: Intel(R) HD Graphics 4000 Direct2D habilitado: true DirectWrite habilitado: true (6.2.9200.16581) Drivers del adaptador: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Fecha del driver: 10-31-2013 GPU #2 Activa: false ID de dispositivo: 0x0166 ID de fabricante: 0x8086 ID de subsistema: 00000000 Procesador WebGL: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0) RAM del adaptador: Unknown Ventanas con aceleración gráfica: 1/1 Direct3D 11 (OMTC) Versión del driver: 10.18.10.3345 windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Preferencias importantes modificadas ------------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150305021524 browser.startup.homepage: http://www.google.com.ar/ browser.startup.homepage_override.buildID: 20150305021524 browser.startup.homepage_override.mstone: 36.0.1 dom.mozApps.used: true extensions.lastAppVersion: 36.0.1 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1425835395 media.gmp-gmpopenh264.version: 1.3 media.gmp-manager.lastCheck: 1425927833 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true places.database.lastMaintenance: 1425927834 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1425838873 Preferencias importantes bloqueadas ----------------------------------- JavaScript ---------- GC incremental: true Accesibilidad ------------- Activada: false Impedir accesibilidad: 0 Versiones de libs ----------------- NSPR Versión mínima esperada: 4.10.7 Versión en uso: 4.10.7 NSS Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC NSSSMIME Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC NSSSSL Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC NSSUTIL Versión mínima esperada: 3.17.4 Versión en uso: 3.17.4 Características experimentales ------------------------------
FredMcD
  • Top 10 Contributor
4259 solutions 59631 answers

Helpful Reply

Crash report: https://crash-stats.mozilla.com/report/index/ab4ee242-57f1-4a84-baef-ca2202150308

Signature shutdownhang


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Wait a few minutes (don't go anywhere), then close it. Is the problem still there?

Crash report: https://crash-stats.mozilla.com/report/index/ab4ee242-57f1-4a84-baef-ca2202150308 Signature shutdownhang --------------------- Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]''' Wait a few minutes (don't go anywhere), then close it. Is the problem still there?

Question owner

Tried with the rest of the anti-malware programs, found a couple more bugs, then I tried again, didn't worked.

BUT I restarted in safe mode like you said, and tried some sites during ~20 minutes, pages were loading completely without any issues. Closed the program fully, at last. Managed to boot it up again. I'm using Firefox as I write this post, without any problems so far. I'll reboot the laptop to normal mode and I'll update.

Tried with the rest of the anti-malware programs, found a couple more bugs, then I tried again, didn't worked. BUT I restarted in safe mode like you said, and tried some sites during ~20 minutes, pages were loading completely without any issues. Closed the program fully, at last. Managed to boot it up again. I'm using Firefox as I write this post, without any problems so far. I'll reboot the laptop to normal mode and I'll update.

Question owner

It didn't work. Pages load normally for only 10 minutes, then it stops loading any pages again.

Still have the parent.lock error.

It didn't work. Pages load normally for only 10 minutes, then it stops loading any pages again. Still have the parent.lock error.
FredMcD
  • Top 10 Contributor
4259 solutions 59631 answers

To confirm, you started the COMPUTER in safe mode?

To confirm, you started the COMPUTER in safe mode?

Question owner

To recap: yes, I started it on safe mode w/networking, tried firefox and it seemed to work fine. Rebooted back to normal mode, problem still persists.

To recap: yes, I started it on safe mode w/networking, tried firefox and it seemed to work fine. Rebooted back to normal mode, problem still persists.
FredMcD
  • Top 10 Contributor
4259 solutions 59631 answers

It could be the work of one of your add-ons, or even add / mal-ware.

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Make sure you know what each one is and what it does.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

Also, check the programs that are on your computer

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.

Go thru the list. If you find something that you don't know what it is, use a web search.

Troubleshoot Firefox Issues Caused By Malware {web link}

It could be the work of one of your add-ons, or even add / mal-ware. Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''<Control>''(Mac:<Command>)''<Shift> A)''' In the Add-ons Manager, on the left, select '''Extensions.''' Make sure you know what each one is and what it does. Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.''' Also, check the programs that are on your computer '''Windows:''' Start > Control Panel > Uninstall Programs. '''Mac:''' Open the "Applications" folder. '''Linux:''' Check your user manual. Go thru the list. If you find something that you don't know what it is, use a web search. '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''' {web link}
FredMcD
  • Top 10 Contributor
4259 solutions 59631 answers

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.

In the Add-ons Manager, on the left, select '''Extensions.''' Disable a few add-ons, then '''Restart Firefox.''' Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.''' If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group '''ONE AT A TIME''' (restarting FF) until the problem returns. Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.
guigs 1072 solutions 11697 answers

In order to follow up in this thread, Cubito, what were the results of the troubleshooting steps listed above by FredMcD on the affected computer?

Something is preventing Firefox from closing properly and in order to move forward, confirmation for any changes for disabling each extension is important. We look forward to your reply.

In order to follow up in this thread, Cubito, what were the results of the troubleshooting steps listed above by FredMcD on the affected computer? Something is preventing Firefox from closing properly and in order to move forward, confirmation for any changes for disabling each extension is important. We look forward to your reply.

Question owner

Please keep in mind it's my brother's laptop, It's not available for me all the time, bear with me.

The only extension I have on it is the Avast Online Security (if you recall from my other posts, I made a different profile, refreshed the browser, and uninstalled and reinstalled firefox) and I disabled that. Updated my Avast antivirus to latest version, and disabled web shield again.

I'll test for a couple of more minutes till my brother gets his laptop back, then I'll ask him to keep trying on Firefox. I'll try to get back to you people later tonight.

Here's another dump from the browser:


Esenciales de la aplicación


Nombre: Firefox Versión: 36.0.1 Agente de usuario: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 Ventanas multiproceso: 0/1

Informes de fallos de los últimos 3 días


ID de informe: bp-70c3bf8b-3ad5-46c2-bf38-49a592150316 Enviados: Hace 21 horas

Todos los informes de fallos

Extensiones


Nombre: Avast Online Security Versión: 10.2.0.187 Habilitada: false ID: wrc@avast.com

Gráficos


Descripción del adaptador: Intel(R) HD Graphics 4000 Direct2D habilitado: true DirectWrite habilitado: true (6.2.9200.16581) Drivers del adaptador: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Fecha del driver: 10-31-2013 GPU #2 Activa: false ID de dispositivo: 0x0166 ID de fabricante: 0x8086 ID de subsistema: 00000000 Procesador WebGL: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0) RAM del adaptador: Unknown Ventanas con aceleración gráfica: 1/1 Direct3D 11 (OMTC) Versión del driver: 10.18.10.3345 windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Preferencias importantes modificadas


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150305021524 browser.startup.homepage: http://www.google.com.ar/ browser.startup.homepage_override.buildID: 20150305021524 browser.startup.homepage_override.mstone: 36.0.1 dom.mozApps.used: true extensions.lastAppVersion: 36.0.1 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1425835395 media.gmp-gmpopenh264.version: 1.3 media.gmp-manager.lastCheck: 1426617949 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true places.database.lastMaintenance: 1426620126 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npgeplugin: 1 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1425838873

Preferencias importantes bloqueadas


JavaScript


GC incremental: true

Accesibilidad


Activada: false Impedir accesibilidad: 0

Versiones de libs


NSPR Versión mínima esperada: 4.10.7 Versión en uso: 4.10.7

NSS Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC

NSSSMIME Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC

NSSSSL Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC

NSSUTIL Versión mínima esperada: 3.17.4 Versión en uso: 3.17.4

Características experimentales


Please keep in mind it's my brother's laptop, It's not available for me all the time, bear with me. The only extension I have on it is the Avast Online Security (if you recall from my other posts, I made a different profile, refreshed the browser, and uninstalled and reinstalled firefox) and I disabled that. Updated my Avast antivirus to latest version, and disabled web shield again. I'll test for a couple of more minutes till my brother gets his laptop back, then I'll ask him to keep trying on Firefox. I'll try to get back to you people later tonight. Here's another dump from the browser: --------------------------- Esenciales de la aplicación --------------------------- Nombre: Firefox Versión: 36.0.1 Agente de usuario: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 Ventanas multiproceso: 0/1 Informes de fallos de los últimos 3 días ---------------------------------------- ID de informe: bp-70c3bf8b-3ad5-46c2-bf38-49a592150316 Enviados: Hace 21 horas Todos los informes de fallos Extensiones ----------- Nombre: Avast Online Security Versión: 10.2.0.187 Habilitada: false ID: wrc@avast.com Gráficos -------- Descripción del adaptador: Intel(R) HD Graphics 4000 Direct2D habilitado: true DirectWrite habilitado: true (6.2.9200.16581) Drivers del adaptador: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Fecha del driver: 10-31-2013 GPU #2 Activa: false ID de dispositivo: 0x0166 ID de fabricante: 0x8086 ID de subsistema: 00000000 Procesador WebGL: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0) RAM del adaptador: Unknown Ventanas con aceleración gráfica: 1/1 Direct3D 11 (OMTC) Versión del driver: 10.18.10.3345 windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Preferencias importantes modificadas ------------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150305021524 browser.startup.homepage: http://www.google.com.ar/ browser.startup.homepage_override.buildID: 20150305021524 browser.startup.homepage_override.mstone: 36.0.1 dom.mozApps.used: true extensions.lastAppVersion: 36.0.1 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1425835395 media.gmp-gmpopenh264.version: 1.3 media.gmp-manager.lastCheck: 1426617949 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true places.database.lastMaintenance: 1426620126 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npgeplugin: 1 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1425838873 Preferencias importantes bloqueadas ----------------------------------- JavaScript ---------- GC incremental: true Accesibilidad ------------- Activada: false Impedir accesibilidad: 0 Versiones de libs ----------------- NSPR Versión mínima esperada: 4.10.7 Versión en uso: 4.10.7 NSS Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC NSSSMIME Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC NSSSSL Versión mínima esperada: 3.17.4 Basic ECC Versión en uso: 3.17.4 Basic ECC NSSUTIL Versión mínima esperada: 3.17.4 Versión en uso: 3.17.4 Características experimentales ------------------------------
FredMcD
  • Top 10 Contributor
4259 solutions 59631 answers

The crash report flagged these programs;

Signature shutdownhang


Bug report filed. Please do not comment in bug reports

https://bugzilla.mozilla.org/show_bug.cgi?id=1124880 ASSIGNED --- shutdownhang in mozilla::net::nsHttpConnectionMgr::Shutdown()

The crash report flagged these programs; Signature shutdownhang -------------------------------------- Bug report filed. Please do not comment in bug reports '''https://bugzilla.mozilla.org/show_bug.cgi?id=1124880''' ASSIGNED --- shutdownhang in mozilla::net::nsHttpConnectionMgr::Shutdown()

Question owner

Nope. Still happening. Pages were still not loading at all.

If he's running something else in his damn computer while using it, he doesn't want to tell me.

I give up. It's his mess now.

Thanks for the help anyway.

Nope. Still happening. Pages were still not loading at all. If he's running something else in his damn computer while using it, he doesn't want to tell me. I give up. It's his mess now. Thanks for the help anyway.
dedj1234 0 solutions 7 answers

Were you able to solve the problem? If not I was having the same issue, pages would stop loading after a few mins. I posted the instructions to solve the problem here: https://support.mozilla.org/en-US/questions/1052489#answer-707100

Were you able to solve the problem? If not I was having the same issue, pages would stop loading after a few mins. I posted the instructions to solve the problem here: https://support.mozilla.org/en-US/questions/1052489#answer-707100
guigs 1072 solutions 11697 answers

As an update to your brother, there is a fix on the way via bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1124880

As an update to your brother, there is a fix on the way via bug: [https://bugzilla.mozilla.org/show_bug.cgi?id=1124880]