Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I copy SOME email folders from an old backup profile

  • 3 replies
  • 2 have this problem
  • 10 views
  • Last reply by finitarry

more options

I have a folder created under one of my accounts named Archive. In it I had subfolders for previous years. I've discovered they are all missing!

But I have a full profile backup from months ago, but these previous year folders would still have their contents.

How do I get those folders (or therir content into my current profile which is of the same name?

I have a folder created under one of my accounts named Archive. In it I had subfolders for previous years. I've discovered they are all missing! But I have a full profile backup from months ago, but these previous year folders would still have their contents. How do I get those folders (or therir content into my current profile which is of the same name?

Chosen solution

In the Mail subdirectory other subdirectories with the account name Archive and in those should be files with no extension and other files with the same name but with extension .msf. Copy those files with no extension to the account called Archive from the backup to the present profile.

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

In the Mail subdirectory other subdirectories with the account name Archive and in those should be files with no extension and other files with the same name but with extension .msf. Copy those files with no extension to the account called Archive from the backup to the present profile.

more options

finitarry said

In the Mail subdirectory other subdirectories with the account name Archive and in those should be files with no extension and other files with the same name but with extension .msf. Copy those files with no extension to the account called Archive from the backup to the present profile.

OK. I had thought about that, but was worried that there was an index somewhere else that would be involved. I will try this.

more options

The index will be recreated.