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I can't open private browsing windows or tabs

  • 1 reply
  • 19 have this problem
  • 88 views
  • Last reply by cor-el

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Hi,

I don't know why but I couldn't open my private browsing windows anymore. All the windows I open via Files > New Private Window are not the ones with purple masks.

Could you please let me know what went wrong? Do I have bugs in my system?

Please let me know what you think.

Thank you so much!

Sincerely, Su

Hi, I don't know why but I couldn't open my private browsing windows anymore. All the windows I open via Files > New Private Window are not the ones with purple masks. Could you please let me know what went wrong? Do I have bugs in my system? Please let me know what you think. Thank you so much! Sincerely, Su

Chosen solution

If you run Firefox in permanent Private Browsing mode (Never remember history) then you won't get the purple mask because all windows that are opened are automatically in PB mode.

  • Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history": "Always use Private Browsing mode"
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Chosen Solution

If you run Firefox in permanent Private Browsing mode (Never remember history) then you won't get the purple mask because all windows that are opened are automatically in PB mode.

  • Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history": "Always use Private Browsing mode"