Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox can't but Safari can view "statements." CGI files. In Safari open as PDFs. How do I view in Firefox?

  • 7 replies
  • 4 have this problem
  • 51 views
  • Last reply by cor-el

more options

Several banking and utility company websites' statements open as PDF's in Safari. In Firefox they download only as CGI files. How do I view/open these statements in Firefox?

Several banking and utility company websites' statements open as PDF's in Safari. In Firefox they download only as CGI files. How do I view/open these statements in Firefox?

Chosen solution

You can modify the file name and change the file extension from .cgi to .pdf and choose a more meaningful name if Firefox doesn't do that by itself. That should be sufficient in most cases.

Read this answer in context 👍 0

All Replies (7)

more options
more options

Chosen Solution

You can modify the file name and change the file extension from .cgi to .pdf and choose a more meaningful name if Firefox doesn't do that by itself. That should be sufficient in most cases.

more options

mbau3r said

Several banking and utility company websites' statements open as PDF's in Safari. In Firefox they download only as CGI files. How do I view/open these statements in Firefox?

This solution is a royal pain, but it works. Thanks

more options

guigs2 said

Applications panel - Set how Firefox handles different types of files

I wasn't able to open the files and since the documentation says you can't manually add a file type I saw no way to implement this solution. If I could get it to work, it seems it would be a better solution then downloading the file, renaming it with a PDF extension in order to view the file.

more options

You are right, my mistake. Is it possible to save the webpage just as a pdf directly with an add on? Save As PDF

more options

guigs2 said

You are right, my mistake. Is it possible to save the webpage just as a pdf directly with an add on? Save As PDF

I installed the "Save As PDF" add-in, but didn't see how to use it. If it's supposed to be automatic - it didn't work at all. So, please clarify.

more options

That extension can be used to save a web page as a PDF file. There are also extensions that can create a screenshot of the entire page.

This wouldn't help for your issue because you already have a PDF file that is send by the server, but Firefox doesn't save this file with the .pdf file extension, so other application do not recognize it as such.