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Why do folders I've created in Inbox not retain messages

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  • 1 has this problem
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  • Last reply by christ1

I have created folders in my Inbox and placed messages in them yet after a few days these folders are empty, how do I stop what appears to be an automatice clean out of folders.

I have created folders in my Inbox and placed messages in them yet after a few days these folders are empty, how do I stop what appears to be an automatice clean out of folders.

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