Can't send mail with Bresnan.net that is now Charter
My email server used to be Bresnan.net, and it has changed hands and is now Charter. Charter moved our bresnan mail and gave us these settings below. I can receive email, but I cannot sent it. I've been on the phone twice to Charter Support and they keep telling me it's Thunderbird's fault. I've have all my mail accounts as POP mail, and incoming works great. Outgoing, gets timed out. I also tried creating an IMAP account, and same thing.
Does anyone have any suggestions, Charter doesn't have a clue.
Username: username@bresnan.net (Make sure you enter @bresnan.net after your username or you will be unable to login)
Password: The password you use to login to your email account
SSL/TLS: This setting should be on for both SMTP, POP and IMAP
Protocol: IMAP
Incoming Email Server: mail.bresnan.net
Port: 143
Outgoing Email Server: mail.bresnan.net
Port: 465
Protocol: POP
Incoming Email Server: mail.bresnan.net
Port: 110
Outgoing Email Server: mail.bresnan.net
Port: 465
My email server used to be Bresnan.net, and it has changed hands and is now Charter. Charter moved our bresnan mail and gave us these settings below. I can receive email, but I cannot sent it. I've been on the phone twice to Charter Support and they keep telling me it's Thunderbird's fault. I've have all my mail accounts as POP mail, and incoming works great. Outgoing, gets timed out. I also tried creating an IMAP account, and same thing.
Does anyone have any suggestions, Charter doesn't have a clue.
Username: username@bresnan.net (Make sure you enter @bresnan.net after your username or you will be unable to login)
Password: The password you use to login to your email account
SSL/TLS: This setting should be on for both SMTP, POP and IMAP
Protocol: IMAP
Incoming Email Server: mail.bresnan.net
Port: 143
Outgoing Email Server: mail.bresnan.net
Port: 465
Protocol: POP
Incoming Email Server: mail.bresnan.net
Port: 110
Outgoing Email Server: mail.bresnan.net
Port: 465
All Replies (2)
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Here is what the trouble shooting has:
Application Basics
Name: Thunderbird Version: 31.3.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20141127140543 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (pop3) mail.bresnan.net:110, SSL, passwordCleartext
OUTGOING: mail.bresnan.net:465, SSL, passwordCleartext, true
account3:
INCOMING: account3, , (pop3) mail.bresnan.net:110, SSL, passwordEncrypted
OUTGOING: mail.bresnan.net:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
Crash Reports
Extensions
Dropbox for Filelink, 1.0.1, true, thunderbird-filelink-dropbox@mikeconley.ca
ImportExportTools, 2.8.0.4, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 31.3.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: c8b5fb51-47c2-42b4-84bf-d9f42904d5a
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1418762446
places.history.expiration.transient_current_max_pages: 104858
places.history.expiration.transient_optimal_database_size: 167772160
plugin.importedState: true
plugins.update.notifyUser: true
Graphics
Adapter Description: Intel(R) HD Graphics 4000
Vendor ID: 0x8086
Device ID: 0x0166
Adapter RAM: Unknown
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Driver Version: 10.18.10.3316
Driver Date: 10-1-2013
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 2/2 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 1 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC