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When I try to access a specific website I get the following error : Reference #97.ebc816c3.1418238133.36ef6893

  • 3 replies
  • 2 have this problem
  • 163 views
  • Last reply by cor-el

francesckosky
francesckosky

When I try to access a specific website I get the following error : Reference #97.ebc816c3.1418238133.36ef6893

This happens only with some websites.

Why?

  • I use a laptop with Windows 8.1
When I try to access a specific website I get the following error : Reference #97.ebc816c3.1418238133.36ef6893 This happens only with some websites. Why? *I use a laptop with Windows 8.1

Chosen solution

Hello francesckosky, probably it is server issue ! Do you have the same problem in the same websites with another browser ?

thank you

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All Replies (3)

ideato
ideato

Chosen Solution

Hello francesckosky, probably it is server issue ! Do you have the same problem in the same websites with another browser ?

thank you

francesckosky
francesckosky Question owner

Yes, I had the same problem in the same websites with another browser, but now I can access. Probably it was a server issue.

Thanks

cor-el
cor-el
  • Moderator

If it happens again the try this:

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"