why does a page "time out" before it opens?
when I go to a usual site, enter into it, and by the 2nd or 3rd page, the little spinny thing on the tab keeps spinning and never opens the page and an message comes up saying it time out and can't open the page
when I go to a usual site, enter into it, and by the 2nd or 3rd page, the little spinny thing on the tab keeps spinning and never opens the page and an message comes up saying it time out and can't open the page
All Replies (1)
Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
- Click the menu button
, choose History, and then Clear Recent History....
- Under "Time range to clear", select "Everything".
- Now, click the arrow next to Details to toggle the Details list active.
- From the details list, check Cache and Cookies and uncheck everything else.
- Now click the Clear now button.
Further information can be found in the Clear your cache, history and other personal information in Firefox article.
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Thank you.