Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox not remembering options settings

JCitizen
JCitizen
more options

I have to set Firefox in options to not alert me to page redirects every time I use Firefox to go to my bank site. The site will not work when the alerts pop up to allow them, so I have to reset Firefox each time, and it is getting exasperating! Why can't the browser simply remember the settings I give it? I am unchecking them everytime I open Firefox to go to my bank site. I also have Rapport installed, but that isn't affecting my other browser settings, so I can't accept this is a cause.

I am using Vista 64 bit and this is on a limited account - as that is the only way you should be surfing the internet anyway.

I have to set Firefox in options to not alert me to page redirects every time I use Firefox to go to my bank site. The site will not work when the alerts pop up to allow them, so I have to reset Firefox each time, and it is getting exasperating! Why can't the browser simply remember the settings I give it? I am unchecking them everytime I open Firefox to go to my bank site. I also have Rapport installed, but that isn't affecting my other browser settings, so I can't accept this is a cause. I am using Vista 64 bit and this is on a limited account - as that is the only way you should be surfing the internet anyway.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Is the setting locked and unchangeable, or are you able to switch it in the Options dialog and have it remembered at least for the duration of your session?

We have a general support article on reasons that Firefox might lose settings between sessions (i.e., when you exit Firefox and start it up again). That's here: How to fix preferences that won't save.

We should add to the culprits programs like Advanced SystemCare that have a feature to protect you from unwanted browser settings changes by rolling them back between sessions. You may need to disable that feature in ASC if you have it or check avast! to see whether it does the same thing.