Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

error message accessing mybroadband .aol

  • 1 reply
  • 27 have this problem
  • 4 views
  • Last reply by guigs

jerryg008
jerryg008
more options

For the last few days I have been unable to access aolbroadband.co uk and keep getting the following error message

Forbidden

You don't have permission to access /_cqr/login on this server. Apache/2.2.22 (Ubuntu) Server at myaccount.aolbroadband.co.uk Port 443

Any ideas on how to fix this. I get the same message whether using Firefox on my Desktop or Google Chrome on a Laptop which makes me think the problem is at the aol end?

For the last few days I have been unable to access aolbroadband.co uk and keep getting the following error message Forbidden You don't have permission to access /_cqr/login on this server. Apache/2.2.22 (Ubuntu) Server at myaccount.aolbroadband.co.uk Port 443 Any ideas on how to fix this. I get the same message whether using Firefox on my Desktop or Google Chrome on a Laptop which makes me think the problem is at the aol end?

All Replies (1)

guigs
guigs
more options

It redirected me to https://my.screenname.aol.com/_cqr/lo.../login.psp?sitedomain=myaccount.aolbroadband.co.uk&authLev=1&lang=en&locale=gb&siteState=OrigUrl%3Dhttps%253A%252F%252Fmyaccount.aolbroadband.co.uk%252Flogin%252Flogin%252Floginaol

It also had this contact information for issues: [Please call 0844 499 5555* if you have any difficulties]