Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cant access my email. Please send a reply to my Explorer email Missaintree@comcast.net

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Tony98

more options

This is my second message to you. I am becoming very frustrated with Foxfire - I thought I had found the answer to my dreams when my Internet Explorer would not work for me as an email provider. This is a new computer to me so all my settings and programs are having to be set up again. I like Foxfire and have set up an email account. My email is aintreegirl@mail.com but I cant locate the account. Please can you send me an instruction on how to find it to my Explorer email. missaintree@comcast.net I would appreciate your assistance with this problem. I have been trying to use my email ever since last night. I did send two emails last night and I just cant locate my account at all. My customer number is 209 285 937 Thank you.

This is my second message to you. I am becoming very frustrated with Foxfire - I thought I had found the answer to my dreams when my Internet Explorer would not work for me as an email provider. This is a new computer to me so all my settings and programs are having to be set up again. I like Foxfire and have set up an email account. My email is aintreegirl@mail.com but I cant locate the account. Please can you send me an instruction on how to find it to my Explorer email. missaintree@comcast.net I would appreciate your assistance with this problem. I have been trying to use my email ever since last night. I did send two emails last night and I just cant locate my account at all. My customer number is 209 285 937 Thank you.

All Replies (2)

more options

Reload the webpage while bypassing the cache

  • Hold down the Shift key and click the Reload button with a left click.
  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Clear the cache and the cookies from sites that cause problems.

Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Remove Cookies from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

___________________________________________________________________

Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

more options

Internet Explorer is not an email provider, and neither is Firefox. These are just web browsers where you can get to anything on the internet, including the websites of your email providers.

What are you trying to do? Where exactly are you looking for your emails?