How to send a crash report on Firefox for Android

Firefox for Android Firefox for Android Last updated: 36% of users voted this helpful
No one has helped translate this article yet. If you already know how localizing for SUMO works, start translating now. If you want to learn how to translate articles for SUMO, please start here.

If you're experiencing crashing on Firefox for Android, sending a detailed crash report will help our engineers determine the problem and provide fixes.

Here's how to do it:

  1. Tap the menu button android menu icon
    Menu button - Template:menupreview
  2. Tap Settings.
  3. Scroll to the bottom and tap About Firefox.
  4. Tap Crashes.
  5. Select the most recent Socorro link and a new tab will open with the crash report.
  6. Copy and paste that address into a new Bugzilla report, being sure to select the General component.
If you have many crash reports it can be helpful to include several of the recent crash URLs.

Was this article helpful?

Please wait...

These fine people helped write this article:

Illustration of hands

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More