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Learn how to help users by answering questions on the support forum and on Twitter.

Thank you for helping Firefox users get the most out of Australis. You don't need to have all the answers or dedicate a lot of time - even one answer can reach millions of users. We'll show you how to get started. __TOC__ =Answer questions in the support forum= #[https://support.mozilla.org/en-US/users/auth Sign in to SUMO] (or [https://support.mozilla.org/en-US/users/authcontributor sign up] if you don't have a SUMO account). #Visit the [https://support.mozilla.org/en-US/questions/firefox Firefox support forum], choose a question and post your answer. {note}'''Tip:''' The ''Common responses'' feature lets you reuse predetermined answers ([https://support.mozilla.org/en-US/kb/common-forum-responses entered here]) to common questions. To post a common response, click on the '''common responses''' link on the reply box, then navigate to the appropriate category and select a response. You can edit these responses to make them more personal. :[[Image:common response]] {/note} =Answer questions on Twitter= The [https://support.mozilla.org/en-US/army-of-awesome Army of Awesome tool] lets you see and respond to Firefox-related tweets. #[https://support.mozilla.org/en-US/users/auth Sign in to SUMO] (or [https://support.mozilla.org/en-US/users/authcontributor sign up] if you don't have a SUMO account). #Visit [https://support.mozilla.org/en-US/army-of-awesome Army of Awesome]. #At the top of the ''Army of Awesome'' page, click on the blue "Sign in and connect to Twitter" button to add your Twitter account to your profile. # Choose a tweet and respond to it. {note}'''Help us keep the tool manageable'''. If you see anything that's not support-related, please click on the {button Remove} button to remove the tweet.{/note} =Helpful articles= These SUMO articles might help you find answers to common questions about Australis. Please remember to include the article link in your answer so users with similar questions can refer to it. ==Overall design and functionality== ''For people who just want to learn more about the new design.'' *Common questions after updating to the new Firefox - http://mzl.la/1iUHIb6 *Get Started with Firefox - http://mzl.la/LGkrZp *Learn more about the design of the new Firefox - http://mzl.la/P3mJcE *There's also an interactive tour built-into Firefox: on the {menu Help} menu, go to {menu Firefox Tour}. ==Firefox Sync== *How do I set up Firefox Sync? - http://mzl.la/KpeZJw *How to update to the new Firefox Sync - http://mzl.la/LP37Yj ==Add-ons== *What happened to the Add-on Bar? - http://mzl.la/1deD8XC *Find and install add-ons to add features to Firefox - http://mzl.la/NZAc3Q ==Toolbars and controls== *How to make the new Firefox look like the old Firefox - http://mzl.la/1hIi1xS *Customize Firefox controls, buttons and toolbars - http://mzl.la/LEfUYU ==Bookmarks== * How to use bookmarks to save and organize your favorite websites - http://mzl.la/LHrvqn =Need help? Got advice?= If you need help or want to share tips, contact someone from the SUMO team or visit [https://support.mozilla.org/en-US/forums/support-forum-contributors contributors forum] to get in touch with all support contributors. [[Template:ShareArticle|link=mzl.la/1fQUFpQ]]