Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Page won't scroll in Firefox (but scrolls in Chrome and Edge)

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i LutraLutra

more options

Greetings!

I have a sales page built with Wishpond that when viewed in Firefox on Windows 10 Desktop has issues with scrolling. Sometimes the page will start to scroll then freeze; other times, it won't scroll at all (either with the use of the sidebar scroll tool or the mouse wheel).

I've tried disabling all add-ons and also viewing in private window and the issue persists. I've tried reaching out to Wishpond support, but they cannot duplicate the behaviour.

Wondering if anyone has any feedback on other issues I could troubleshoot or if there's anything problematic with the page in question? https://interculturalstrategies.wishpondpages.com/essential-worldview-skills/

Thanks in advance! ~ Stacey

Greetings! I have a sales page built with Wishpond that when viewed in Firefox on Windows 10 Desktop has issues with scrolling. Sometimes the page will start to scroll then freeze; other times, it won't scroll at all (either with the use of the sidebar scroll tool or the mouse wheel). I've tried disabling all add-ons and also viewing in private window and the issue persists. I've tried reaching out to Wishpond support, but they cannot duplicate the behaviour. Wondering if anyone has any feedback on other issues I could troubleshoot or if there's anything problematic with the page in question? https://interculturalstrategies.wishpondpages.com/essential-worldview-skills/ Thanks in advance! ~ Stacey

All Replies (1)

more options

Hello!

Have you tried running Firefox in Safe Mode? Diagnose Firefox issues using Troubleshoot Mode