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I have a website on HostGator when i read a table of my MySQL Db using FireFox 25.0.1 it is very slow, with IE it is much faster

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  • Paskiausią atsakymą parašė DanielleMatthys

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Hallo, I have a website hosted on HostGator when i read a table of my MySQL Database using FireFox 25.0.1 browser it is very slow, when i am using Internet Explorer reading the records it is much faster. I already reset FireFox.

Please will you help me, Danielle

All Replies (6)

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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Hi,

Thank you for contacting Support. iamjayakumars makes a great point. After clearing the cache and cookies there are a few more things that you can check to avoid slowness.

In private window may help, as well as isolating any plugins or extensions that may be causing the slowness in Safe Mode. Troubleshoot Firefox issues using Safe Mode

Hope this helps too!

It is also possible to create a new profile for just working with your DB. Create a new profile Creating a profile: Profile Manager - Create, remove, or switch Firefox profiles

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In safe mode my Flash website do not work, no flash player. With a new profile it is just the same, very slow.

I think it is a problem of the plugin flash player and FireFox. Have anyone experience with a website: browser: FireFox .swf file MySQL db tables

thanks for helping me

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Danielle,

There is another option we can check, after updates we may have to refresh your firewall rules for Firefox. There are two things we can recommend:

1. Try Nightly http://nightly.mozilla.org/ 2. Open up the firewall, if you have one on that computer, and delete the rules for Firefox. Then if you reopen Firefox, it will ask if it is allowed to access the internet. Selecting "Yes" will recreate the rules.

Ref: thank you Tyler

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In Safe Mode, the Flash plugin (all plugins) should still work...

Usually, database access would be done on the server (e.g., in PHP or JSP) rather than on the client, so issues with Firefox would involve more of the time to render out tables than to interact with the database. There could also be delays in sending requests, DNS resolution, or in receiving responses.

The Web Console's "Network" section can be used to get a rough idea of how quickly different elements are loading. You can open the Web Console by pressing Ctrl+Shift+k, then on the black toolbar choose Network, then reload the page and try the problem operation again. If you click a request, a second pane opens that has a Timings chart. Do you notice any specific issues?

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thank You jscher2000