Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Links won't work properly in Firefox.

  • 2 replies
  • 5 have this problem
  • 6 views
  • Paskiausią atsakymą parašė rambotrader

LFly821
LFly821
more options

Hi there,

So whenever I open a link to my grocer (Loblaws), or certain links from my Outlook (formerly Hotmail) inbox (I've included a link from Match.com as an example), I get a grey tab.

http://www.loblaws.ca/LCLOnline/store_selector.jsp?_DARGS=/LCLOnline/WEB-INF/tiles/banners/greatfood/main/landing-store-search-selector.jsp

http://www.match.com/profile/showprofile.aspx?trackingid=526116&bannerid=548153&uid=W3x/derpuSVdpzVB9QAnOA==&TP=V&srcsystem=1&emailid=2c90b484-2257-481f-85d1-162e26665f1e&utm_campaign=venus&utm_medium=email&utm_source=2&lid=201

Here's what I've tried:

- I've reset Firefox 20.1 (I'm working on Windows 7. 64 bit) - I've reinstalled java

I'm a basic user--I don't write code, or do any sort of development--and can't find a solution for this. I'm sure I'm not the only user whose doing this.

Hi there, So whenever I open a link to my grocer (Loblaws), or certain links from my Outlook (formerly Hotmail) inbox (I've included a link from Match.com as an example), I get a grey tab. http://www.loblaws.ca/LCLOnline/store_selector.jsp?_DARGS=/LCLOnline/WEB-INF/tiles/banners/greatfood/main/landing-store-search-selector.jsp http://www.match.com/profile/showprofile.aspx?trackingid=526116&bannerid=548153&uid=W3x/derpuSVdpzVB9QAnOA==&TP=V&srcsystem=1&emailid=2c90b484-2257-481f-85d1-162e26665f1e&utm_campaign=venus&utm_medium=email&utm_source=2&lid=201 Here's what I've tried: - I've reset Firefox 20.1 (I'm working on Windows 7. 64 bit) - I've reinstalled java I'm a basic user--I don't write code, or do any sort of development--and can't find a solution for this. I'm sure I'm not the only user whose doing this.

All Replies (2)

Ibai
Ibai
  • Administrator
more options

Hi!

Does it happen when you access those links from other places? Like this post. I have no problems seeing what's in there.

I would recommend to restart Firefox in Safe Mode to diagnose if there's any add-on that is causing this problem: Diagnose Firefox issues using Troubleshoot Mode

If this doesn't solve the issue, please try to clean the cache and cookies of Match.com: How to clear the Firefox cache

I hope this helps. Ibai

rambotrader
rambotrader
more options

I am having issues too. Suddenly I cannot send a message when I hit the "New" tab in Outlook. So I went to the Google Chrome browser and no problems.

So what is wrong with Firefox 20.0.1 cause it ain't wrong with Google?