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I have lost the icon for trusteer rapport, unable to find an answer on there website.

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  • Paskiausią atsakymą parašė Hasan
  • Išspręsta

I have just updated to Firefox Version 6, I have lost the Trusteer rapport icon that sits on the tool bar, the same thing happened when I downloaded Version 5, I was hoping that my Information was still available in my messages box when I logged into Mozilla, but alas it has gone, I have looked at the website for Trusteer and I am unable to find anything.

I have just updated to Firefox Version 6, I have lost the Trusteer rapport icon that sits on the tool bar, the same thing happened when I downloaded Version 5, I was hoping that my Information was still available in my messages box when I logged into Mozilla, but alas it has gone, I have looked at the website for Trusteer and I am unable to find anything.

Chosen solution

Rapport Trusteer Technical Support - https://support.mozilla.com/en-US/questions/862201

We are glad to inform you that a version of Rapport which supports Firefox 6 has been released and is now available for download in the following link:

If Rapport states that the version of Rapport you are trying to install is older than the version already installed, please follow these instructions:

Check and tell if its working.

Skaityti atsakymą kartu su kontekstu 👍 3

All Replies (6)

Chosen Solution

Rapport Trusteer Technical Support - https://support.mozilla.com/en-US/questions/862201

We are glad to inform you that a version of Rapport which supports Firefox 6 has been released and is now available for download in the following link:

If Rapport states that the version of Rapport you are trying to install is older than the version already installed, please follow these instructions:

Check and tell if its working.

I don't wish to install the beta Rapport. I would like to know when the tested one will be ready please

Modified by Betchasers

Ask Trusteer when they'll have a release version ready.

See these:

Check and tell if its working.

I have downloaded the latest version of Rapport Trusteer and Firefox Version 6 is up and running as before.

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