Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Amazon.com, Firefox won't let me read customer reviews, sends me to Net Assistant. Never had this with IE. Just switched to Firefox a few days ago.

  • 1 reply
  • 1 has this problem
  • 30 views
  • Paskiausią atsakymą parašė Hasan

rocksister
rocksister

I like to read reviews on Amazon.com before I purchase things I have not owned before. On IE I had no problem reading the reviews. However, when I click on the Reviews link on a product's description page, Firefox redirects me to Net Assistant. There is nothing there related to Amazon or reviews or anything else. I cannot read the reviews at all. I don't know if this would happen on other sites or not; most of the others have their reviews on the same page as the product description, but Amazon's link takes you elsewhere. Can anyone help with this? I shop on Amazon quite often, but not now if I can't read reviews.

I like to read reviews on Amazon.com before I purchase things I have not owned before. On IE I had no problem reading the reviews. However, when I click on the Reviews link on a product's description page, Firefox redirects me to Net Assistant. There is nothing there related to Amazon or reviews or anything else. I cannot read the reviews at all. I don't know if this would happen on other sites or not; most of the others have their reviews on the same page as the product description, but Amazon's link takes you elsewhere. Can anyone help with this? I shop on Amazon quite often, but not now if I can't read reviews.

All Replies (1)

Hasan
Hasan

The Freeze.com NetAssistant is responsible for this issue and you need to uninstall (or at least disable) that extension.

See also:

Check and tell if its working.