Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

I CANNOT GET FIREFOX GOING. I HAVE AN ACCOUNT

Firefox Accounts
wxie replied
James Dean
James Dean

I KEEP CHOSING "ORGINAL ACCOUNT". IT KEEPS PROMPTING ME TO ""SIGN IN"". BUT IT DOESN'T GIVE ME ANY PLACE TO SIGN IN AT. THE BROWSER IS DEAD. I'VE BEEN WORKING ON THE PROBLEM FOR HOURS. MAYBE IT IS A PERMISSION, A STARTUP SETTING, THIS LAPTOP, WINDOWS 11 OR A COMBINATION OF ALL THESE THINGS. I DOWNLOADED "BRAVE" BROWSER AND IT WORKS FINE. I DON'T KNOW WHAT TO DO. I CAN LOG INTO MICROSOFT, GOOGLE, BUT MOZILLA IS LIKE, REALLY REALLY DEAD.

ANY HELP IS OF COURSE APPRECTIATED. PHONE: [edited] MIKE

[edited] @GMAIL.COM OR [edited] @HOTMAIL.COM


/edited phone# and emails from public community support forum.

I KEEP CHOSING "ORGINAL ACCOUNT". IT KEEPS PROMPTING ME TO ""SIGN IN"". BUT IT DOESN'T GIVE ME ANY PLACE TO SIGN IN AT. THE BROWSER IS DEAD. I'VE BEEN WORKING ON THE PROBLEM FOR HOURS. MAYBE IT IS A PERMISSION, A STARTUP SETTING, THIS LAPTOP, WINDOWS 11 OR A COMBINATION OF ALL THESE THINGS. I DOWNLOADED "BRAVE" BROWSER AND IT WORKS FINE. I DON'T KNOW WHAT TO DO. I CAN LOG INTO MICROSOFT, GOOGLE, BUT MOZILLA IS LIKE, REALLY REALLY DEAD. ANY HELP IS OF COURSE APPRECTIATED. PHONE: [edited] MIKE [edited] @GMAIL.COM OR [edited] @HOTMAIL.COM /edited phone# and emails from public community support forum.

Modified by James

All Replies (1)

wxie
wxie
  • Top 25 Contributor

Sorry that you have problem with Firefox.

I don't understand your post: you really don't need an account to use Firefox. If you can use brave, Firefox should be very similar to brave.

Do you need an account for brave?

Užduoti klausimą

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.