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Firefox Crash

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  • Paskiausią atsakymą parašė Paul

Nandhagopal Karunanithi
Nandhagopal Karunanithi
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AdapterDeviceID: 0x46a8 AdapterDriverVersion: 31.0.101.4575 AdapterSubsysID: 22e817aa AdapterVendorID: 0x8086 Add-ons: langpack-zh-CN%40firefox.mozilla.org:122.0.20240118.164516,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:121.0.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,amazondotcom%40search.mozilla.org:1.7,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4 AvailablePageFile: 19372892160 AvailablePhysicalMemory: 18181500928 AvailableVirtualMemory: 138530772385792 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20240118164516 CPUMicrocodeVersion: 0x42a ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1706605959 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1706509388 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Beijing Sogou Technology Development Co., Ltd.":["Resource.dll","SogouPY.ime","PicFace64.dll","SogouTSF.ime"],"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["dui70.dll","mfperfhelper.dll","tiptsf.dll","msmpeg2vdec.dll","globinputhost.dll","directmanipulation.dll","cscui.dll","EhStorShell.dll","Windows.UI.Immersive.dll","thumbcache.dll","explorerframe.dll","TextShaping.dll","mfmp4srcsnk.dll","wscapi.dll","duser.dll","Windows.Media.MediaControl.dll","ondemandconnroutehelper.dll","NetworkExplorer.dll","edputil.dll","Windows.FileExplorer.Common.dll","evr.dll","oleacc.dll","msimg32.dll","wsock32.dll","dataexchange.dll","Windows.Security.Integrity.dll","DWrite.dll","Windows.Globalization.dll","atlthunk.dll","twinapi.dll","InputHost.dll","BCP47mrm.dll","Windows.UI.dll","Bcp47Langs.dll","Windows.Storage.Search.dll","comctl32.dll","MSAudDecMFT.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wininet.dll","StructuredQuery.dll","Windows.StateRepositoryPS.dll","urlmon.dll","dxva2.dll","iertutil.dll","ktmw32.dll","TextInputFramework.dll","MP3DMOD.DLL","version.dll","npmproxy.dll","linkinfo.dll","msdmo.dll","OneCoreUAPCommonProxyStub.dll","RTWorkQ.dll","mfplat.dll","MMDevAPI.dll","AudioSes.dll","rasadhlp.dll","mf.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","ColorAdapterClient.dll","mscms.dll","UIAnimation.dll","FWPUCLNT.DLL","twinapi.appcore.dll","WindowsCodecs.dll","WindowManagementAPI.dll","netprofm.dll","ninput.dll","avrt.dll","winnsi.dll","wshbth.dll","taskschd.dll","policymanager.dll","propsys.dll","nlaapi.dll","d3d11.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","apphelp.dll","wtsapi32.dll","dbgcore.dll","winmm.dll","uxtheme.dll","dwmapi.dll","resourcepolicyclient.dll","windows.storage.dll","dbghelp.dll","kernel.appcore.dll","dxgi.dll","gpapi.dll","srvcli.dll","rsaenh.dll","winhttp.dll","msvcp110_win.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","cryptbase.dll","cryptsp.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","umpdc.dll","powrprof.dll","sxs.dll","sspicli.dll","userenv.dll","profapi.dll","win32u.dll","wintrust.dll","ucrtbase.dll","crypt32.dll","gdi32full.dll","KERNELBASE.dll","bcryptPrimitives.dll","cfgmgr32.dll","msvcp_win.dll","bcrypt.dll","shell32.dll","coml2.dll","gdi32.dll","imagehlp.dll","psapi.dll","combase.dll","msctf.dll","advapi32.dll","msvcrt.dll","SHCore.dll","ws2_32.dll","sechost.dll","user32.dll","clbcatq.dll","oleaut32.dll","imm32.dll","rpcrt4.dll","kernel32.dll","setupapi.dll","ole32.dll","nsi.dll","shlwapi.dll","comdlg32.dll","ntdll.dll"],"Microsoft Windows Hardware Compatibility Publisher":["umppc17706.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","mozavcodec.dll","gkcodecs.dll","nss3.dll","mozglue.dll","freebl3.dll","osclientcerts.dll","nssckbi.dll","softokn3.dll","mozavutil.dll","lgpllibs.dll"]} Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 179 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1706605894 SubmittedFrom: Client SystemMemoryUsePercentage: 46 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240118164516","version":"122.0","vendor":"Mozilla","displayVersion":"122.0","platformVersion":"122.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32466,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":12,"cores":10,"vendor":"GenuineIntel","name":"12th Gen Intel(R) Core(TM) i7-1255U","family":6,"model":154,"stepping":4,"l2cacheKB":2048,"l3cacheKB":12288,"speedMHz":2611,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES","hasUserCET"]},"os":{"installYear":2024,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"zh-Hans-CN","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":3930},"hdd":{"binary":{"model":"SAMSUNG MZVL2512HCJQ-00BL7","revision":"EL2QGXA7","type":"SSD"},"profile":{"model":"SAMSUNG MZVL2512HCJQ-00BL7","revision":"EL2QGXA7","type":"SSD"},"system":{"model":"SAMSUNG MZVL2512HCJQ-00BL7","revision":"EL2QGXA7","type":"SSD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"Intel(R) Iris(R) Xe Graphics","vendorID":"0x8086","deviceID":"0x46a8","subsysID":"22e817aa","RAM":0,"driver":"<> igd10iumd64 igd10iumd64 igd12umd64 <> igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.4575","driverDate":"7-11-2023","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1200,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["CrowdStrike Falcon Sensor"],"antispyware":null,"firewall":["CrowdStrike Falcon Sensor"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["zh-CN","en-US"],"appLocales":["en-US"],"systemLocales":["zh-Hans-CN"],"regionalPrefsLocales":["zh-CN"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"SG","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"media.gmp-gmpopenh264.lastInstallStart":1705501504,"media.gmp-gmpopenh264.lastDownload":1705501509,"media.gmp-gmpopenh264.lastUpdate":1705501509,"media.gmp-widevinecdm.lastInstallStart":1705501504,"media.gmp-widevinecdm.lastDownload":1705501509,"media.gmp-widevinecdm.lastUpdate":1705501510,"media.gmp-manager.lastCheck":1706509641,"media.gmp-manager.lastEmptyCheck":1706509641,"network.trr.strict_native_fallback":false,"security.pki.mitm_detected":true,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[addon]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19739,"firstUseDate":19739},"addons":{"activeAddons":{"langpack-zh-CN@firefox.mozilla.org":{"version":"122.0.20240118.164516","scope":1,"type":"locale","updateDay":19751,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for 简体中文 (zh-CN) – Simplified Chinese","name":"Language: 简体中文 (Simplified Chinese)","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19739,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19746,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19690,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19739,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19690,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19690,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19690,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"121.0.0","scope":1,"type":"extension","updateDay":19739,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19690,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19739,"updateDay":19739},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2710.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"recommend-add-ons-staff-pick":{"branch":"treatment-d","type":"nimbus-nimbus"},"rfptarget-experiment-1":{"branch":"screenorientation","type":"nimbus-nimbus"},"add-an-image-to-pdf-with-alt-text-rollout":{"branch":"control","type":"nimbus-rollout"},"csv-import-release-rollout":{"branch":"enable-csv-import","type":"nimbus-rollout"},"ech-roll-out":{"branch":"rollout","type":"nimbus-rollout"},"fox-doodle-set-to-default-early-day-user-en-treatment-a-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"mozillaaccounts-toolbar-button-default-visibility-existing-user":{"branch":"treatment-a","type":"nimbus-rollout"},"upgrade-spotlight-rollout":{"branch":"treatment","type":"nimbus-rollout"},"extensions-migration-in-import-wizard-116-rollout":{"branch":"control","type":"nimbus-rollout"},"launch-firefox-on-os-restart-treatment-a-rollout":{"branch":"treatment-a","type":"nimbus-rollout"}}} Throttleable: 1 TotalPageFile: 39143202816 TotalPhysicalMemory: 34042929152 TotalVirtualMemory: 140737488224256 URL: https://bcbolte44808b7-a.akamaihd.net/media/v1/pmp4/static/clear/4802324430001/0ac8f314-f039-4fea-8a61-25381961fa66/40dd4462-6611-43db-afd6-62f321471e63/main.mp4?akamai_token=exp=1709198028~acl=/media/v1/pmp4/static/clear/4802324430001/0ac8f314-f039-4fea-8a61-25381961fa66/40dd4462-6611-43db-afd6-62f321471e63/main.mp4*~hmac=70a7a0bbf439de94db7efe729aef4e9a8d6cb461af54304e81bc875f6948906c UptimeTS: 648.45384 UtilityProcessStatus: Running Vendor: Mozilla Version: 122.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 0x46a8 AdapterDriverVersion: 31.0.101.4575 AdapterSubsysID: 22e817aa AdapterVendorID: 0x8086 Add-ons: langpack-zh-CN%40firefox.mozilla.org:122.0.20240118.164516,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:121.0.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,amazondotcom%40search.mozilla.org:1.7,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4 AvailablePageFile: 19372892160 AvailablePhysicalMemory: 18181500928 AvailableVirtualMemory: 138530772385792 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20240118164516 CPUMicrocodeVersion: 0x42a ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1706605959 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1706509388 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Beijing Sogou Technology Development Co., Ltd.":["Resource.dll","SogouPY.ime","PicFace64.dll","SogouTSF.ime"],"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["dui70.dll","mfperfhelper.dll","tiptsf.dll","msmpeg2vdec.dll","globinputhost.dll","directmanipulation.dll","cscui.dll","EhStorShell.dll","Windows.UI.Immersive.dll","thumbcache.dll","explorerframe.dll","TextShaping.dll","mfmp4srcsnk.dll","wscapi.dll","duser.dll","Windows.Media.MediaControl.dll","ondemandconnroutehelper.dll","NetworkExplorer.dll","edputil.dll","Windows.FileExplorer.Common.dll","evr.dll","oleacc.dll","msimg32.dll","wsock32.dll","dataexchange.dll","Windows.Security.Integrity.dll","DWrite.dll","Windows.Globalization.dll","atlthunk.dll","twinapi.dll","InputHost.dll","BCP47mrm.dll","Windows.UI.dll","Bcp47Langs.dll","Windows.Storage.Search.dll","comctl32.dll","MSAudDecMFT.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wininet.dll","StructuredQuery.dll","Windows.StateRepositoryPS.dll","urlmon.dll","dxva2.dll","iertutil.dll","ktmw32.dll","TextInputFramework.dll","MP3DMOD.DLL","version.dll","npmproxy.dll","linkinfo.dll","msdmo.dll","OneCoreUAPCommonProxyStub.dll","RTWorkQ.dll","mfplat.dll","MMDevAPI.dll","AudioSes.dll","rasadhlp.dll","mf.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","ColorAdapterClient.dll","mscms.dll","UIAnimation.dll","FWPUCLNT.DLL","twinapi.appcore.dll","WindowsCodecs.dll","WindowManagementAPI.dll","netprofm.dll","ninput.dll","avrt.dll","winnsi.dll","wshbth.dll","taskschd.dll","policymanager.dll","propsys.dll","nlaapi.dll","d3d11.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","apphelp.dll","wtsapi32.dll","dbgcore.dll","winmm.dll","uxtheme.dll","dwmapi.dll","resourcepolicyclient.dll","windows.storage.dll","dbghelp.dll","kernel.appcore.dll","dxgi.dll","gpapi.dll","srvcli.dll","rsaenh.dll","winhttp.dll","msvcp110_win.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","cryptbase.dll","cryptsp.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","umpdc.dll","powrprof.dll","sxs.dll","sspicli.dll","userenv.dll","profapi.dll","win32u.dll","wintrust.dll","ucrtbase.dll","crypt32.dll","gdi32full.dll","KERNELBASE.dll","bcryptPrimitives.dll","cfgmgr32.dll","msvcp_win.dll","bcrypt.dll","shell32.dll","coml2.dll","gdi32.dll","imagehlp.dll","psapi.dll","combase.dll","msctf.dll","advapi32.dll","msvcrt.dll","SHCore.dll","ws2_32.dll","sechost.dll","user32.dll","clbcatq.dll","oleaut32.dll","imm32.dll","rpcrt4.dll","kernel32.dll","setupapi.dll","ole32.dll","nsi.dll","shlwapi.dll","comdlg32.dll","ntdll.dll"],"Microsoft Windows Hardware Compatibility Publisher":["umppc17706.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","mozavcodec.dll","gkcodecs.dll","nss3.dll","mozglue.dll","freebl3.dll","osclientcerts.dll","nssckbi.dll","softokn3.dll","mozavutil.dll","lgpllibs.dll"]} Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 179 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1706605894 SubmittedFrom: Client SystemMemoryUsePercentage: 46 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240118164516","version":"122.0","vendor":"Mozilla","displayVersion":"122.0","platformVersion":"122.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32466,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":12,"cores":10,"vendor":"GenuineIntel","name":"12th Gen Intel(R) Core(TM) 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igd10iumd64 igd12umd64 <> igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.4575","driverDate":"7-11-2023","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1200,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["CrowdStrike Falcon Sensor"],"antispyware":null,"firewall":["CrowdStrike Falcon 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Throttleable: 1 TotalPageFile: 39143202816 TotalPhysicalMemory: 34042929152 TotalVirtualMemory: 140737488224256 URL: https://bcbolte44808b7-a.akamaihd.net/media/v1/pmp4/static/clear/4802324430001/0ac8f314-f039-4fea-8a61-25381961fa66/40dd4462-6611-43db-afd6-62f321471e63/main.mp4?akamai_token=exp=1709198028~acl=/media/v1/pmp4/static/clear/4802324430001/0ac8f314-f039-4fea-8a61-25381961fa66/40dd4462-6611-43db-afd6-62f321471e63/main.mp4*~hmac=70a7a0bbf439de94db7efe729aef4e9a8d6cb461af54304e81bc875f6948906c UptimeTS: 648.45384 UtilityProcessStatus: Running Vendor: Mozilla Version: 122.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.
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Paul
Paul
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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