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Account Data Sync

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  • 0 have this problem
  • 28 views
  • Paskiausią atsakymą parašė qinxiaochen4003

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I login my account in a new Laptop device, but cannot sync data from my previous laptop, even use the same account. Email: [email removed from public forum]

I login my account in a new Laptop device, but cannot sync data from my previous laptop, even use the same account. Email: [email removed from public forum]

Modified by James

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There was one reply, but not solve my problem. My 2 laptops did not sync data, if the sync still running after around 3 days, where i can monitor the progress?

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You can open about:sync-log via the location bar to see if recent Sync logs are available. You can upload the file to a website like Pastesite if you can't post the content of the file in a reply.

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).

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already upload the log file as required. https://pastesite.org/view/3565985e

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Delete your Firefox account & open another account with the same email. Don`t forget to erase all browsing data before you create a new account. To delete & to create your account go to this page: https://accounts.firefox.com/settings (scroll down)

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In this report there is a failure because you appear to be closing Firefox.

1679896932456	Sync.ErrorHandler	DEBUG	tabs was interrupted due to the application shutting down
1679896932456	Sync.Synchronizer	INFO	tabs was interrupted by shutdown; no other engines will sync
1679896932456	Sync.Synchronizer	INFO	Aborting sync for failure in tabs

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1. i tried to delete account and re-create with the same email, still does not work; 2. keep browser open for the whole night, still does not work

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