Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.
Solved Archyvinta

downloading problem

„Firefox“ „Android“ įrenginiams Troubleshooting
legumious replied
Olafjh
Olafjh

When attempting to download a Pdf file on FFA 82.1.1 (Build #2015770923), Browser popup shows file is ready for download

And then.... nothing... As it is shown on my screenshot... The file seems to being downloaded, but not. The folder "Download" stays empty...

With Chrome it works perfectly...

Tried with : https://www.interieur.gouv.fr/content/download/124824/999521/file/30-10-2020-justificatif-de-deplacement-scolaire.pdf?#xtor=AD-326


This issue has been described in this post but not solved. https://support.mozilla.org/fr/questions/1297466?page=1

Please help me : I'm just a new user of FFA (default navigator) and I'm trying to resist to go back to Chrome!

When attempting to download a Pdf file on FFA 82.1.1 (Build #2015770923), Browser popup shows file is ready for download And then.... nothing... As it is shown on my screenshot... The file seems to being downloaded, but not. The folder "Download" stays empty... With Chrome it works perfectly... Tried with : https://www.interieur.gouv.fr/content/download/124824/999521/file/30-10-2020-justificatif-de-deplacement-scolaire.pdf?#xtor=AD-326 This issue has been described in this post but not solved. https://support.mozilla.org/fr/questions/1297466?page=1 Please help me : I'm just a new user of FFA (default navigator) and I'm trying to resist to go back to Chrome!
Pridėtos ekrano nuotraukos

All Replies (3)

Paul
Paul
  • Moderatorius
  • Top 10 pagalbininkas

Chosen Solution

Hi

Thank you for your question.

We are aware of this issue and hope to correct it in the next update due in a couple of weeks time.

Olafjh
Olafjh Klausimą uždavęs asmuo

Thanks, I'm waiting a next update.

legumious
legumious

Is there any way to get the correct response posted in the relevant thread linked by olafhj? It seems silly to have the answer hidden away in the thread that doesn't show up in Google, and is the the third topic in Firefox's own search.