Agnes asked for a screen shot but I can't find a way to send it. I can't paste it here!!
I can't seem to be able to post the screen shot here and I don't know the address of the location where screen shots are saved.
I can't seem to be able to post the screen shot here and I don't know the address of the location where screen shots are saved.
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I can't add any more information
Respond at your OP at https://support.mozilla.org/en-US/questions/1273144