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Solved Archyvinta

Why wont jpeg image files attach to an email in outlook mail when using firefox?

Firefox Other
harv1963 replied Prieš 10 metų
harv1963
harv1963

I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load.

Using Internet Explorer there are no issues and photos attach as expected.

Please advise

I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load. Using Internet Explorer there are no issues and photos attach as expected. Please advise

All Replies (2)

cor-el
cor-el
  • Moderatorius

Chosen Solution

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

harv1963
harv1963 Klausimą uždavęs asmuo

Yes this solved the problem, many thanks.