Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tabs are not saved day to day. windows keep opening about 5-6 at a time for some reason. My links in emails are not activated. Been having issues for a week

  • 6 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė mariebm56

more options

1.Tabs are not saved day to day. and I can restore. 2. windows keep opening about 5-6 at a time for some reason, when I touch the mouse. 3. My links in emails are not working.

Been having issues for about a week. I upgraded and now the links in emails are not working. what is wrong?

1.Tabs are not saved day to day. and I can restore. 2. windows keep opening about 5-6 at a time for some reason, when I touch the mouse. 3. My links in emails are not working. Been having issues for about a week. I upgraded and now the links in emails are not working. what is wrong?

All Replies (6)

more options
  • I Can't restore
more options

mariebm56 said

2. windows keep opening about 5-6 at a time for some reason

What are on these windows? ads?

http://www.clamxav.com/ free malware scanner for Mac OS X https://discussions.apple.com/docs/DOC-3291

You can also try https://www.malwarebytes.org/antimalware/mac/index.html

more options

WHen I scroll with mouse it duplicates the last window. maybe it will stop today bc this morning all my tabs that were open yesterday came back today! Its been crazy the past week. Will have to try my email links now.

Modified by mariebm56

more options

this morning it opened the last 2 windows that I had opened maybe its a delay and I am clicking on the links a few times and nothing is happening?? then all the windows open up...something is not right...ugh

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

I still have this problem. Seems it waits about a minute before opening link. Its keeping the tabs,now, but very slow to react to any links... in emails and websites.