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Adobe Shockwave constant crashing.

  • 7 replies
  • 5 have this problem
  • 121 views
  • Paskiausią atsakymą parašė FredMcD

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Every now and then, while either watching any sort of video or stream, my player will freeze, then follow with a dialogue box prompting myself to either Continue or Stop Plugin. When I hit Continue, it gives itself sometime, and then the dialogue box pops up again. I have already turned off the acceleration option for Flash, I have made sure my plugins were all update, and, when checking for crash reports, none of which start with "bp", which I have seen suggested to be provided in other threads for similar problems.

This happens anywhere from every hour to every 3 or 4 hours, seemingly random.

Thank you in advance for any assistance.

All Replies (7)

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Since I don't have the ability to edit, I just want to add that Shockwave Flash 14.0 r0 is the version shown.

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Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    fpSettings1.PNG
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

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As I said, "I have already turned off the acceleration option for Flash".

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This is still a problem.

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You know that Flash is up to version 15.0.0.152 ? See if that helps.

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running two or more programs at a time may also crash the plugin.

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.