Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Syncing bookmark

  • 2 replies
  • 1 has this problem
  • 51 views
  • Paskiausią atsakymą parašė cor-el

I'm trying to Sync my data from old Sync to new Sync, but without success. What can I do to have at least my bookmarks?

I'm trying to Sync my data from old Sync to new Sync, but without success. What can I do to have at least my bookmarks?

Chosen solution

Do you mean that you are trying to access your bookmarks from the old Sync version on the Sync server?

You would have to install an older Firefox version (28 or older) temporarily to restore that data and update after you have retrieved the bookmarks.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

Did you update your Sync account? See this KB article - Sync your Firefox bookmarks, history, passwords and more

Chosen Solution

Do you mean that you are trying to access your bookmarks from the old Sync version on the Sync server?

You would have to install an older Firefox version (28 or older) temporarily to restore that data and update after you have retrieved the bookmarks.