Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox (10.0.2 Mac OS 10.7.3) does not correctly download files with suffix .ciw (XXXX.ciw). What setting must I change to fix this?

  • 2 biyano
  • 11 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya johngar

johngar
johngar
more options

attempt to download files XXXX.ciw (from WebofScience) gets the error message

Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk...

Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari.

What setting must I change to fix this?

attempt to download files XXXX.ciw (from WebofScience) gets the error message Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk... Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari. What setting must I change to fix this?

Solution eye eponami

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

Luke
Luke
more options

You might try https://support.mozilla.org/en-US/kb/Unable%20to%20download%20or%20save%20files?s=firefox+download+unknown+error&r=0&e=sph&as=s#w_choose-a-valid-download-folder-in-safari-preferences or some of the other suggestions on that article.

johngar
johngar Nkolo motuna
more options

Solution eye oponami

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.