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Firefox VPN 50 GB Monthly Free Data Not Available on Windows

Firefox VPN
Agent virtuel replied bangonga 8 eleki
b.mahdiyar.059
b.mahdiyar.059

Hello Firefox Support Team,

I am using the same Mozilla account on both my smartphone and my Windows laptop.

On my smartphone, I can successfully access and use the free 50 GB monthly VPN allowance. However, when I sign in to the same Mozilla account on my Windows laptop, this feature is not available.

I would like to know why this feature works on my smartphone but is unavailable on my Windows device, even though I am using the same account on both devices.

Could you please help me resolve this issue and enable the free 50 GB monthly VPN allowance on my Windows laptop as well?

Thank you for your time and support.

Best regards

Hello Firefox Support Team, I am using the same Mozilla account on both my smartphone and my Windows laptop. On my smartphone, I can successfully access and use the free 50 GB monthly VPN allowance. However, when I sign in to the same Mozilla account on my Windows laptop, this feature is not available. I would like to know why this feature works on my smartphone but is unavailable on my Windows device, even though I am using the same account on both devices. Could you please help me resolve this issue and enable the free 50 GB monthly VPN allowance on my Windows laptop as well? Thank you for your time and support. Best regards

All Replies (1)

Agent virtuel
Agent virtuel
  • Bacontributeur 10 Ya Likolo

Bonjour

Use built-in VPN in Firefox https://support.mozilla.org/en-US/kb/built-in-vpn

Unable to find the built-in VPN in Firefox https://support.mozilla.org/en-US/kb/unable-find-built-vpn-firefox

Otherwise, please, check, the preference, browser.ipProtection.enabled https://support.mozilla.org/en-US/questions/1578173

To complement, see also this discussion thread https://support.mozilla.org/en-US/questions/1605682

Je vis en France Utiliser le VPN intégré à Firefox https://support.mozilla.org/fr/kb/vpn-integre

Tuna motuna

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