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I can't update my payment information.

Firefox Autofill
Paul replied bangonga 4 eleki
Cync Brantley
Cync Brantley

Settings->Passwords and autofill->Manage payment methods Only gives me the option to "Add new payment method". I can fill that out, but cannot save it.

I have an old credit card saved that I cannot update, change, or get rid of. That number was replaced with a new one, so it's not even valid anymore.

I followed the recommendation under the help file to check "Privacy and security->History", and it's set to "Remember history", so that shouldn't be a problem.

I was having this problem on my previous Windows 10 laptop - after transferring everything to the new one that's running Arch Linux, it's still the same. I'd really like to fix it, thanks.

Settings->Passwords and autofill->Manage payment methods Only gives me the option to "Add new payment method". I can fill that out, but cannot save it. I have an old credit card saved that I cannot update, change, or get rid of. That number was replaced with a new one, so it's not even valid anymore. I followed the recommendation under the help file to check "Privacy and security->History", and it's set to "Remember history", so that shouldn't be a problem. I was having this problem on my previous Windows 10 laptop - after transferring everything to the new one that's running Arch Linux, it's still the same. I'd really like to fix it, thanks.

All Replies (3)

me.at.here-55
me.at.here-55

Hi Cync, please review these KB's https://support.mozilla.org/en-US/kb/credit-card-autofill

https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms

Cync Brantley
Cync Brantley Nkolo motuna

Thank you! Somehow the new card info had gotten saved, so the problem has solved itself. I don't care as much if I can delete the old one. I appreciate the assistance!

Paul
Paul
  • Moderateur
  • Bacontributeur 10 Ya Likolo

Hi

Are you using the Snap build of Firefox? If so, that payment card problem is a known issue that I hope we can resolve soon.

Tuna motuna

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