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Where do I locate the "Crash Reports" so I can submit to Firefox?

jbr replied
ps5hc

I've had a request from Mozilla to provide the Summaries of 2 recent crashes, bur I don't know where to start looking to find them (Sorry) Cheers Pete Smith

I've had a request from Mozilla to provide the Summaries of 2 recent crashes, bur I don't know where to start looking to find them (Sorry) Cheers Pete Smith

All Replies (1)

Pete, it's very simple — they're just hidden in a dialog of their own (please just check they have all been sent, and if not, submit them and wait until they upload):

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Tuna motuna

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