Issues with facebook reels/videos not loading via firefox desktop
Anyone else having issues with facebook reels/videos not loading?
In my feed, most of them just show a black frame and if I click on them, the screen goes black also.
All Replies (2)
Hi olds97_lss, yes,
a few users have reported similar issues with Facebook videos and reels showing black screens in Firefox. It can sometimes be caused by hardware acceleration or an extension interfering with video playback.
Try disabling hardware acceleration in Firefox settings, then restart the browser. You can also test in Troubleshoot Mode or with extensions temporarily disabled to see if one of them is causing the problem.
Nathan Giovannini said
Hi olds97_lss, yes, a few users have reported similar issues with Facebook videos and reels showing black screens in Firefox. It can sometimes be caused by hardware acceleration or an extension interfering with video playback. Try disabling hardware acceleration in Firefox settings, then restart the browser. You can also test in Troubleshoot Mode or with extensions temporarily disabled to see if one of them is causing the problem.
I cleared cache and cookies again then restarted the browser and things started working. I thought I had tried that already, but maybe I only cleared cache.
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