Hi Anita

This is very likely to be a YouTube problem, but this add-on for Firefox may help:

https://addons.mozilla.org/en-GB/firefox/addon/chrome-mask/

YouTube says since it works in some places, it isn't their problem. I installed the mask and put the full URL in the box on preferences. I then reboot. It fails when I enter YouTube as before. the Mask is on the task line with a small dot on it. I cannot get Mask to show the URLs I've added but the dot on the Mask is new after I added the URLs.

It is stilll giving me the server problem error.

Hi!

Thanks for the details — it sounds like Firefox is showing the “Our servers are experiencing problems” error on YouTube TV, but other browsers work fine. This usually points to Firefox-specific issues with site permissions, location, or extensions rather than a problem with YouTube TV itself.

Here’s what you can try:

Check location permissions

Go to Settings → Privacy & Security → Permissions → Location.

Make sure YouTube TV is allowed to access your location. Some video services rely on location to verify content availability.

Check extensions (like Mask / VPN tools)

Extensions that mask your location or block trackers can interfere with YouTube TV.

Try Troubleshoot Mode (Menu ≡ → Help → Troubleshoot Mode) to see if YouTube TV works without extensions. If it does, the issue is caused by one of your extensions.

Hope this helps!

It is my personal opinion that google causes "issues" with youtube when using Firefox as an anti-competative tactic.

These "issues" pop up alot and I suspect the idea is you just simply "try another browser," meaning chrome/chromium based which would further enhance there monopoly.

I personally think they should be sued for this anti-competitive practice.

I am glad Firefox and privacy oriented extensions keep permissions and choices on your data in the hands of the users, where they should be.

The so called "modern web" and the witch hunt false smear campaign of the widely popular Adobe Flash are the worst things that have happened to the internet and has made it so in effect its now the internet the way google wants it.

Thank you for continuing to use Firefox and hopefully folks have given you a better understanding of the issue.

Thanks for the troubleshooting suggestion. It still fails. My Security software has a VPN and I turned it off early in this effort to get YouTube working again. I kept looking and discovered that I had actually installed a different VPN early this year. It was so quiet I forgot all about it. It is Proton VPN. I've been trying to turn it off too but had to post a trouble ticket because I cannot find how to turn it off except using a kill switch and that isn't what I want to do. I am waiting for an answer.

Hi,

Thanks for your update!

From what i know, The only way to turn off ProtoVPN is by a kill-switch.

Thanks. I misunderstood what a kill switch does. The annoying thing is that I only want to use local cable to watch cable programming not Denmark sports. I was able to watch about 10 days ago but not now.until

Ill try that tomorrow.

If you want to turn off Proton VPN and are willing to accept the privacy considerations of doing so, this might help

How do I disconnect from the VPN?

You could also try changing the user agent string to a a chrome one.

To do so go to about:config and create a preference named "general.useragent.override" with a type of string and value of "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/140.0.0.0 Safari/537.36"

If that fixes the issue, it would also prove google is expressly targeting Firefox.

And just to clarify, the "kill switch" in Proton VPN is to prevent traffic from accidentally bypassing the VPN tunnel. It "kills" any traffic that does not go through the VPN to ensure your real IP is not accidentally leaked.

For example, you put the computer in sleep mode, then restored from sleep and for a brief moment traffic went through your regular network and not the VPN. The "kill switch" would "kill" the brief traffic through the regular network before the VPN network tunnel re-establishes.

The "kill swtich" does not turn off the VPN, it is to make sure all traffic only goes through the VPN.