Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

email not downloading

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 8 views
  • Eyano yasuka ya jauerbach855

more options

Starting today email on my desktop is not downloading and I can't send messages. I can still get email on my phone. What can I do to get email working on my desktop? I get the error message " Login to server imap.mail.yahoo.com at jauerbach@cox.net failed. My options are to retry, enter new password, or cancel. I have tried all three and no option works.

Starting today email on my desktop is not downloading and I can't send messages. I can still get email on my phone. What can I do to get email working on my desktop? I get the error message " Login to server imap.mail.yahoo.com at jauerbach@cox.net failed. My options are to retry, enter new password, or cancel. I have tried all three and no option works.

Ezalaki modifié na jauerbach855

Solution eye eponami

When you see that error message, it indicates the authentication method is 'normal password' instead of the correct OAuth2. Same for the outgoing smtp.mail.yahoo.com, 465, SSL/TLS, OAuth2, email address.

Change the authentication, and in Settings/Privacy & Security accept cookies and remove the entries for the account from Saved Passwords, Then restart TB, and enter the account password in the OAuth window to allow access.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

more options

Solution eye oponami

When you see that error message, it indicates the authentication method is 'normal password' instead of the correct OAuth2. Same for the outgoing smtp.mail.yahoo.com, 465, SSL/TLS, OAuth2, email address.

Change the authentication, and in Settings/Privacy & Security accept cookies and remove the entries for the account from Saved Passwords, Then restart TB, and enter the account password in the OAuth window to allow access.

Ezalaki modifié na sfhowes

Helpful?

more options

Thank you, sfhowes. Your instructions were clear and your solution worked!

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.