Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Audio issues with Firefox

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya Tommaso

more options

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of my speakers, but the audio worked on any other app. So I plugged my headphones again and I could hear the audio from them. Anything I can do for fixing this (I even restarted the PC but the audio only plays with headphones)?

Regards, Tommaso

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of my speakers, but the audio worked on any other app. So I plugged my headphones again and I could hear the audio from them. Anything I can do for fixing this (I even restarted the PC but the audio only plays with headphones)? Regards, Tommaso

Solution eye eponami

What do you see in the volume mixer when Firefox is playing a video? see screenshot Where did you get Firefox from? You can also try to refresh Firefox. Read the warning on this page. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (4)

more options

After unplugging your headphones, you need to check the audio output. see screenshot

more options

jonzn4SUSE said

After unplugging your headphones, you need to check the audio output. see screenshot

I did, but even know that my headphones are unplugged, I can't hear any audio from Firefox.

more options

Solution eye oponami

What do you see in the volume mixer when Firefox is playing a video? see screenshot Where did you get Firefox from? You can also try to refresh Firefox. Read the warning on this page. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Ezalaki modifié na jonzn4SUSE

more options

jonzn4SUSE said

What do you see in the volume mixer when Firefox is playing a video? see screenshot Where did you get Firefox from? You can also try to refresh Firefox. Read the warning on this page. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Hey, I fixed my issue. For some reason the volume of Firefox in the Volume mixer was at 0%. Thank you so much!