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Some videos won't play

Firefox Troubleshooting
FredMcD replied
tri-guy
tri-guy

I had been having issues with my pc so did a factory reset. I reinstalled Firefox and now Youtube videos WILL play but nothing else. I have done everything in the suggestions, disabled add ons, and unchecked the accelerator whatever under performance. Still nothing. BTW all vids play fine in Edge, Google chrome etc. It's just Firefox. Thanks in advance.

I had been having issues with my pc so did a factory reset. I reinstalled Firefox and now Youtube videos WILL play but nothing else. I have done everything in the suggestions, disabled add ons, and unchecked the accelerator whatever under performance. Still nothing. BTW all vids play fine in Edge, Google chrome etc. It's just Firefox. Thanks in advance.

All Replies (1)

FredMcD
FredMcD

then you may not have the Media Feature Pack installed. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows