Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

"Get Messages" lost from top left hand corner

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 5 views
  • Eyano yasuka ya Chris Ilias

JohnHislop
JohnHislop
more options

I used to be able to download new messages by clicking on " Get Message" in top left hand corner but for some reason "Get Message" disappeared.

I used to be able to download new messages by clicking on " Get Message" in top left hand corner but for some reason "Get Message" disappeared.

Solution eye eponami

Hi John, This sounds like you're referring to Thunderbird, not Firefox. I'll assume that's the case.

If the Get Messages button is missing, either the Mail Toolbar has been disabled, or the button has been removed from the toolbar.

First, make sure the Mail Toolbar is enabled.

  1. Right-click on the titebar, and make sure there is a check mark beside Mail Toolbar.
  2. If there isn't a check mark, click on Mail Toolbar.

If the button is still not visible, Reset the Mail Toolbar.

  1. Right-click anywhere on the Mail Toolbar, and select Customize.
  2. In the Customize Toolbar window, click Restore Default Set.

For more information, see How to Customize Toolbars

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (4)

WestEnd
WestEnd
more options

How long ago was that?

JohnHislop
JohnHislop Nkolo motuna
more options

Within last couple of days

JohnHislop
JohnHislop Nkolo motuna
more options

JohnHislop said

Within last couple of days
Chris Ilias
Chris Ilias
  • Moderator
more options

Solution eye oponami

Hi John, This sounds like you're referring to Thunderbird, not Firefox. I'll assume that's the case.

If the Get Messages button is missing, either the Mail Toolbar has been disabled, or the button has been removed from the toolbar.

First, make sure the Mail Toolbar is enabled.

  1. Right-click on the titebar, and make sure there is a check mark beside Mail Toolbar.
  2. If there isn't a check mark, click on Mail Toolbar.

If the button is still not visible, Reset the Mail Toolbar.

  1. Right-click anywhere on the Mail Toolbar, and select Customize.
  2. In the Customize Toolbar window, click Restore Default Set.

For more information, see How to Customize Toolbars