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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi
Solved Eza archivé

My Thunderbird updated this morning and now I get a small popup window that says "Failed to connect to server smtp.aol.com". How do I get rid of it.

Thunderbird Troubleshooting
Matt replied mibu 8 mileki
katcolley
katcolley

Account update this morning. 


 Application Basics

   Name: Thunderbird
   Version: 52.5.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.5.0
   Profile Folder: Open Folder

             (Local drive)
   Application Build ID: 20171121193617
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account2:
     INCOMING: account2, , (pop3) pop.zuechsenvironmental.com:110, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , smtp.zuechsenvironmental.com:587, plain, passwordCleartext, true

   account3:
     INCOMING: account3, , (pop3) smtp.aol.com:587, SSL, passwordCleartext
     OUTGOING: , smtp.aol.com:465, SSL, passwordCleartext, true

   account4:
     INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

 Crash Reports
   https://crash-stats.mozilla.com/report/index/bp-33dae216-a6b0-4e28-b671-304e82141014 (10/14/2014)
   https://crash-stats.mozilla.com/report/index/bp-0b856a50-7255-4051-8fac-5f0af2141014 (10/14/2014)
   https://crash-stats.mozilla.com/report/index/bp-41346563-ba1c-4947-baf7-27ecd2141014 (10/14/2014)
   https://crash-stats.mozilla.com/report/index/bp-41892afc-4fa6-4d17-89db-d44b12141008 (10/8/2014)
   https://crash-stats.mozilla.com/report/index/bp-ac082b57-e05a-444a-b191-2d7782141008 (10/8/2014)

 Extensions
   Extra Folder Columns, 1.1.5, true, extra-cols@jminta_gmail.com
   Lightning, 5.4.5, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   CompactHeader, 2.1.3, false, {58D4392A-842E-11DE-B51A-C7B855D89593}
   Stationery, 0.9.0.2, false, {d0e38b3a-0d60-46bf-bf01-83d4ba041015}

 Important Modified Preferences

   Name: Value

     accessibility.lastLoadDate: 1495715277
     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     dom.apps.reset-permissions: true
     extensions.lastAppVersion: 52.5.0
     font.internaluseonly.changed: true
     font.minimum-size.x-western: 12
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Times New Roman
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 12
     gfx.blacklist.suggested-driver-version: 10.6
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 7065c837-120f-46ce-abfb-e8c6e0da925
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1511967323
     places.history.expiration.transient_current_max_pages: 122334
     plugin.importedState: true
     plugins.update.notifyUser: true
     print.print_printer: Dell Laser MFP 1815 PCL 6
     print.printer_Adobe_PDF.print_bgcolor: false
     print.printer_Adobe_PDF.print_bgimages: false
     print.printer_Adobe_PDF.print_command:
     print.printer_Adobe_PDF.print_downloadfonts: false
     print.printer_Adobe_PDF.print_evenpages: true
     print.printer_Adobe_PDF.print_footercenter:
     print.printer_Adobe_PDF.print_footerleft: &PT
     print.printer_Adobe_PDF.print_footerright: &D
     print.printer_Adobe_PDF.print_headercenter:
     print.printer_Adobe_PDF.print_headerleft: &T
     print.printer_Adobe_PDF.print_headerright: &U
     print.printer_Adobe_PDF.print_in_color: true
     print.printer_Adobe_PDF.print_margin_bottom: 0.5
     print.printer_Adobe_PDF.print_margin_left: 0.5
     print.printer_Adobe_PDF.print_margin_right: 0.5
     print.printer_Adobe_PDF.print_margin_top: 0.5
     print.printer_Adobe_PDF.print_oddpages: true
     print.printer_Adobe_PDF.print_orientation: 0
     print.printer_Adobe_PDF.print_pagedelay: 500
     print.printer_Adobe_PDF.print_paper_data: 1
     print.printer_Adobe_PDF.print_paper_height: 11.00
     print.printer_Adobe_PDF.print_paper_size: 0
     print.printer_Adobe_PDF.print_paper_size_type: 0
     print.printer_Adobe_PDF.print_paper_size_unit: 0
     print.printer_Adobe_PDF.print_paper_width: 8.50
     print.printer_Adobe_PDF.print_reversed: false
     print.printer_Adobe_PDF.print_scaling: 1.26
     print.printer_Adobe_PDF.print_shrink_to_fit: false
     print.printer_Adobe_PDF.print_to_file: false
     print.printer_Canon_Inkjet_iP2600_series.print_bgcolor: false
     print.printer_Canon_Inkjet_iP2600_series.print_bgimages: false
     print.printer_Canon_Inkjet_iP2600_series.print_duplex: 1515870810
     print.printer_Canon_Inkjet_iP2600_series.print_edge_bottom: 0
     print.printer_Canon_Inkjet_iP2600_series.print_edge_left: 0
     print.printer_Canon_Inkjet_iP2600_series.print_edge_right: 0
     print.printer_Canon_Inkjet_iP2600_series.print_edge_top: 0
     print.printer_Canon_Inkjet_iP2600_series.print_evenpages: true
     print.printer_Canon_Inkjet_iP2600_series.print_footercenter:
     print.printer_Canon_Inkjet_iP2600_series.print_footerleft: &PT
     print.printer_Canon_Inkjet_iP2600_series.print_footerright: &D
     print.printer_Canon_Inkjet_iP2600_series.print_headercenter:
     print.printer_Canon_Inkjet_iP2600_series.print_headerleft: &T
     print.printer_Canon_Inkjet_iP2600_series.print_headerright: &U
     print.printer_Canon_Inkjet_iP2600_series.print_in_color: true
     print.printer_Canon_Inkjet_iP2600_series.print_margin_bottom: 0.5
     print.printer_Canon_Inkjet_iP2600_series.print_margin_left: 0
     print.printer_Canon_Inkjet_iP2600_series.print_margin_right: 0
     print.printer_Canon_Inkjet_iP2600_series.print_margin_top: 0.5
     print.printer_Canon_Inkjet_iP2600_series.print_oddpages: true
     print.printer_Canon_Inkjet_iP2600_series.print_orientation: 1
     print.printer_Canon_Inkjet_iP2600_series.print_page_delay: 50
     print.printer_Canon_Inkjet_iP2600_series.print_paper_data: 1
     print.printer_Canon_Inkjet_iP2600_series.print_paper_height: 11.00
     print.printer_Canon_Inkjet_iP2600_series.print_paper_name:
     print.printer_Canon_Inkjet_iP2600_series.print_paper_size_type: 0
     print.printer_Canon_Inkjet_iP2600_series.print_paper_size_unit: 0
     print.printer_Canon_Inkjet_iP2600_series.print_paper_width: 8.50
     print.printer_Canon_Inkjet_iP2600_series.print_resolution: 1515870810
     print.printer_Canon_Inkjet_iP2600_series.print_reversed: false
     print.printer_Canon_Inkjet_iP2600_series.print_scaling: 0.90
     print.printer_Canon_Inkjet_iP2600_series.print_shrink_to_fit: true
     print.printer_Canon_Inkjet_iP2600_series.print_to_file: false
     print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_bottom: 0
     print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_left: 0
     print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_right: 0
     print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_top: 0
     print.printer_Canon_MF6100_Series_PCL6.print_bgcolor: false
     print.printer_Canon_MF6100_Series_PCL6.print_bgimages: false
     print.printer_Canon_MF6100_Series_PCL6.print_duplex: 1515870810
     print.printer_Canon_MF6100_Series_PCL6.print_edge_bottom: 0
     print.printer_Canon_MF6100_Series_PCL6.print_edge_left: 0
     print.printer_Canon_MF6100_Series_PCL6.print_edge_right: 0
     print.printer_Canon_MF6100_Series_PCL6.print_edge_top: 0
     print.printer_Canon_MF6100_Series_PCL6.print_evenpages: true
     print.printer_Canon_MF6100_Series_PCL6.print_footercenter:
     print.printer_Canon_MF6100_Series_PCL6.print_footerleft: &PT
     print.printer_Canon_MF6100_Series_PCL6.print_footerright: &D
     print.printer_Canon_MF6100_Series_PCL6.print_headercenter:
     print.printe
Account update this morning. Application Basics Name: Thunderbird Version: 52.5.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.5.0 Profile Folder: Open Folder (Local drive) Application Build ID: 20171121193617 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account2: INCOMING: account2, , (pop3) pop.zuechsenvironmental.com:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.zuechsenvironmental.com:587, plain, passwordCleartext, true account3: INCOMING: account3, , (pop3) smtp.aol.com:587, SSL, passwordCleartext OUTGOING: , smtp.aol.com:465, SSL, passwordCleartext, true account4: INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2 OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true Crash Reports https://crash-stats.mozilla.com/report/index/bp-33dae216-a6b0-4e28-b671-304e82141014 (10/14/2014) https://crash-stats.mozilla.com/report/index/bp-0b856a50-7255-4051-8fac-5f0af2141014 (10/14/2014) https://crash-stats.mozilla.com/report/index/bp-41346563-ba1c-4947-baf7-27ecd2141014 (10/14/2014) https://crash-stats.mozilla.com/report/index/bp-41892afc-4fa6-4d17-89db-d44b12141008 (10/8/2014) https://crash-stats.mozilla.com/report/index/bp-ac082b57-e05a-444a-b191-2d7782141008 (10/8/2014) Extensions Extra Folder Columns, 1.1.5, true, extra-cols@jminta_gmail.com Lightning, 5.4.5, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} CompactHeader, 2.1.3, false, {58D4392A-842E-11DE-B51A-C7B855D89593} Stationery, 0.9.0.2, false, {d0e38b3a-0d60-46bf-bf01-83d4ba041015} Important Modified Preferences Name: Value accessibility.lastLoadDate: 1495715277 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false dom.apps.reset-permissions: true extensions.lastAppVersion: 52.5.0 font.internaluseonly.changed: true font.minimum-size.x-western: 12 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Times New Roman font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 12 gfx.blacklist.suggested-driver-version: 10.6 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 7065c837-120f-46ce-abfb-e8c6e0da925 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1511967323 places.history.expiration.transient_current_max_pages: 122334 plugin.importedState: true plugins.update.notifyUser: true print.print_printer: Dell Laser MFP 1815 PCL 6 print.printer_Adobe_PDF.print_bgcolor: false print.printer_Adobe_PDF.print_bgimages: false print.printer_Adobe_PDF.print_command: print.printer_Adobe_PDF.print_downloadfonts: false print.printer_Adobe_PDF.print_evenpages: true print.printer_Adobe_PDF.print_footercenter: print.printer_Adobe_PDF.print_footerleft: &PT print.printer_Adobe_PDF.print_footerright: &D print.printer_Adobe_PDF.print_headercenter: print.printer_Adobe_PDF.print_headerleft: &T print.printer_Adobe_PDF.print_headerright: &U print.printer_Adobe_PDF.print_in_color: true print.printer_Adobe_PDF.print_margin_bottom: 0.5 print.printer_Adobe_PDF.print_margin_left: 0.5 print.printer_Adobe_PDF.print_margin_right: 0.5 print.printer_Adobe_PDF.print_margin_top: 0.5 print.printer_Adobe_PDF.print_oddpages: true print.printer_Adobe_PDF.print_orientation: 0 print.printer_Adobe_PDF.print_pagedelay: 500 print.printer_Adobe_PDF.print_paper_data: 1 print.printer_Adobe_PDF.print_paper_height: 11.00 print.printer_Adobe_PDF.print_paper_size: 0 print.printer_Adobe_PDF.print_paper_size_type: 0 print.printer_Adobe_PDF.print_paper_size_unit: 0 print.printer_Adobe_PDF.print_paper_width: 8.50 print.printer_Adobe_PDF.print_reversed: false print.printer_Adobe_PDF.print_scaling: 1.26 print.printer_Adobe_PDF.print_shrink_to_fit: false print.printer_Adobe_PDF.print_to_file: false print.printer_Canon_Inkjet_iP2600_series.print_bgcolor: false print.printer_Canon_Inkjet_iP2600_series.print_bgimages: false print.printer_Canon_Inkjet_iP2600_series.print_duplex: 1515870810 print.printer_Canon_Inkjet_iP2600_series.print_edge_bottom: 0 print.printer_Canon_Inkjet_iP2600_series.print_edge_left: 0 print.printer_Canon_Inkjet_iP2600_series.print_edge_right: 0 print.printer_Canon_Inkjet_iP2600_series.print_edge_top: 0 print.printer_Canon_Inkjet_iP2600_series.print_evenpages: true print.printer_Canon_Inkjet_iP2600_series.print_footercenter: print.printer_Canon_Inkjet_iP2600_series.print_footerleft: &PT print.printer_Canon_Inkjet_iP2600_series.print_footerright: &D print.printer_Canon_Inkjet_iP2600_series.print_headercenter: print.printer_Canon_Inkjet_iP2600_series.print_headerleft: &T print.printer_Canon_Inkjet_iP2600_series.print_headerright: &U print.printer_Canon_Inkjet_iP2600_series.print_in_color: true print.printer_Canon_Inkjet_iP2600_series.print_margin_bottom: 0.5 print.printer_Canon_Inkjet_iP2600_series.print_margin_left: 0 print.printer_Canon_Inkjet_iP2600_series.print_margin_right: 0 print.printer_Canon_Inkjet_iP2600_series.print_margin_top: 0.5 print.printer_Canon_Inkjet_iP2600_series.print_oddpages: true 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All Replies (1)

Matt
Matt
  • Bacontributeur 25 Ya Likolo

Solution eye oponami

looking at the account settings, the incoming server name is just plain wrong as is the port.

AOL offer the following settings. https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail

Right click the "local folders" account and select settings. Select the AOL account in the account settings dialog. update the server name and port in Server settings.

I also suggest you disable the extra folder columns add-on. Those columns are now a part of the base product (since v38) and the add-on may well be causing issues you are at this point unaware of.