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Addons page displays incorrectly and cannot install any addons

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  • Eyano yasuka ya FredMcD
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Windows 7 machine Frefox 46.0.1

I have uninstalled and reinstalled Fire fox and am unable to install any addons. The addons page displays incorrectly and when I search for an addon and try to install it, it just says "There was an error downloading" and nothing happens.

I have attached what the pages look like.

Any ideas?

Windows 7 machine Frefox 46.0.1 I have uninstalled and reinstalled Fire fox and am unable to install any addons. The addons page displays incorrectly and when I search for an addon and try to install it, it just says "There was an error downloading" and nothing happens. I have attached what the pages look like. Any ideas?
Bafoto sur écran jointes

All Replies (1)

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?