Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Trouble Upgrading. Help.

  • 3 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: ideato

more options

I am on a Mac OS 10.6.3

I try to download Firefox upgrade. First step goes through—then nothing happens. Step 2 does not appear. I have gone through the download process unsuccessfully several times. I have earlier version of Firefox working now.

Paul Sullivan

I am on a Mac OS 10.6.3 I try to download Firefox upgrade. First step goes through—then nothing happens. Step 2 does not appear. I have gone through the download process unsuccessfully several times. I have earlier version of Firefox working now. Paul Sullivan

글쓴이 user633449 수정일시

선택된 해결법

Hello desmond2, if you have problem with update firefox the better way is to download and install the new version, as correct said philipp in his above reply, and yes, you must delete the older version of Firefox and then install the new/latest one.

1. Download a copy of the latest firefox from philipp's reply link

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

after the upgrade see :Common questions after upgrading from Firefox 3.6


thank you

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

more options

hello paul, can you update your system to os x 10.6.8 first? afterwards try to load the full firefox offline installer for your language and system from https://www.mozilla.org/firefox/all/

more options

Actually, if you have compatible Hardware (basically a computer made in 2008 or later) you should update to Mac 10.9 for Free... http://www.apple.com/osx/ as support for Mac 10.6 will be going away (plus it's horribly insecure and slow).

After doing that, go to www.getfirefox.com and download and install Firefox 25

more options

선택된 해결법

Hello desmond2, if you have problem with update firefox the better way is to download and install the new version, as correct said philipp in his above reply, and yes, you must delete the older version of Firefox and then install the new/latest one.

1. Download a copy of the latest firefox from philipp's reply link

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

after the upgrade see :Common questions after upgrading from Firefox 3.6


thank you