Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox window opens then segments disappear leaving me with a translucent window using Windows 7. I removed and reinstalled the program with same results.

  • 1 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: cor-el

more options

When I click to open Firefox I do receive the window but then almost immediately segments of the normal window start to disappear until I am left with a translucent window with no data and no response to a request by me other than allowing me to close the window with the icon in the top right corner. I removed Firefox with the Control Panel and reinstalled only to end up immediately with same scenario. I am using Windows 7 on an HP p6620f 2.80GHZ 64-bit System. Operation has been normal up until yesterday, 10-12-13, afternoon PDT.

When I click to open Firefox I do receive the window but then almost immediately segments of the normal window start to disappear until I am left with a translucent window with no data and no response to a request by me other than allowing me to close the window with the icon in the top right corner. I removed Firefox with the Control Panel and reinstalled only to end up immediately with same scenario. I am using Windows 7 on an HP p6620f 2.80GHZ 64-bit System. Operation has been normal up until yesterday, 10-12-13, afternoon PDT.

모든 댓글 (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

Try to disable transparency in Windows.
Right click in a free space on your desktop.
Left click on Personalization.
There are four options at the bottom of the screen, choose "Window Color and Appearance".
Select a border color
Uncheck: "Enable transparency"