Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기
해결된 질문 보존

I can't seem to remove Incredibar from about:config. When I reset, it still comes back

me4all55 replied
jasullivant

I have removed ALL instances of incredibar/incredimail from my laptop. When I go into the Firefox configuration (about:config), I reset ALL of the incredibar extensions. However, when I restart Firefox, ALL of the incredibar extensions come back. This is really annoying because I have completely removed incredibar. Please help. Thanks

-James Sullivant

P.S. I don't want to lose any of my Firefox customizations, either.

I have removed ALL instances of incredibar/incredimail from my laptop. When I go into the Firefox configuration (about:config), I reset ALL of the incredibar extensions. However, when I restart Firefox, ALL of the incredibar extensions come back. This is really annoying because I have completely removed incredibar. Please help. Thanks -James Sullivant P.S. I don't want to lose any of my Firefox customizations, either.

모든 댓글 (4)

선택된 해결법

hello james, please try this: go to firefox > help > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the file named user.js - it is used to overwrite your custom preferences.

How to fix preferences that won't save

Thank you for the help. I did not know that the user.js was causing the issue. Once I got rid of that file, I went back into about:config, reset the incredibar, restarted Firefox, and rechecked for incredibar and it finally gone.

Again, thank you for the help. -James Sullivant

Hope this video helps you to get rid of it. How to Remove Mystart By Incredibar Toolbar from Firefox


edit additional information and preliminary steps suggested by a moderator ~J99

  1. Read Reset Firefox preferences to troubleshoot and fix problems
    note you will lose some information including open tabs,
    and any extensions will be uninstalled.
  2. You may wish to
    Close all unnecessary open tabs.
    Boookmark any open tabs, and the home websites of all Firefox extensions that you have installed.
    See also Find and install add-ons to add features to Firefox

글쓴이 John99 수정일시