Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

FF cannot display all the web pages (it laggs a lot on FB, youtube, gmail). I tried to reset many times (new pc bought with W8, I synchonizeded FF). Help please

  • 2 답장
  • 1 이 문제를 만남
  • 20 보기
  • 최종 답변자: cor-el

more options

Hello everybody,

FF works properly till it crashs, then I have to reset everything and it crashs again. My webpages cannot be displayed properly (fb, youtube, gmail) while it works on chrome and IE.

Please, help me ! Thank you.

Hello everybody, FF works properly till it crashs, then I have to reset everything and it crashs again. My webpages cannot be displayed properly (fb, youtube, gmail) while it works on chrome and IE. Please, help me ! Thank you.

모든 댓글 (2)

more options

pls ignoreWe're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your cooperation!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

글쓴이 smo 수정일시

more options

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin